Having an issue with my form popping...

User 2726973 Photo


Registered User
2 posts

I am having trouble getting the pop up form on my wordpress site to display as intended.
I have followed the steps, and when it actually pops up, it does not fit the pop up and looks terrible.

Step 1 was to add the following in between the head tags:
<!-- Start of the headers for CoffeeCup Web Form Builder -->
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<link rel="stylesheet" href="http://asaltandbuttery.coffeecup.com/forms/abform1/colorbox/colorbox.css" />
<script src="http://asaltandbuttery.coffeecup.com/forms/abform1/common/libs_js/jquery-1.4.4.min.js"></script>
<script src="http://asaltandbuttery.coffeecup.com/forms/abform1/colorbox/jquery.colorbox.js"></script>
<script>
var $fb_pop = jQuery.noConflict();

$fb_pop(document).ready(function(){
setTimeout( function(){ $fb_pop.colorbox({href:"http://asaltandbuttery.coffeecup.com/forms/abform1/", iframe:true, innerWidth:"874px", height:"80%", maxHeight:"634px", fixed:true}) }, 3000 );
// Fallback for Safari browser
if (navigator.userAgent.indexOf('Safari') != -1 && navigator.userAgent.indexOf('Chrome') == -1 ) {
$fb_pop('.fb_iframe').click( function(){
var temp_window = window.open('http://asaltandbuttery.coffeecup.com/forms/abform1/','abform1','width=0,height=0');
window.focus();
setTimeout(function() {temp_window.close();},1000);
} );
}
$fb_pop(".fb_iframe").colorbox({iframe:true, innerWidth:"874px", height:"80%", maxHeight:"634px", fixed:true });
});
</script>
<!-- End of the headers for CoffeeCup Web Form Builder -->


And Step 2 was to place the following where I'd like for the pop up to appear:

<!-- Start of the body content for CoffeeCup Web Form Builder -->
<a class='fb_iframe' href="http://asaltandbuttery.coffeecup.com/forms/abform1/">Click here</a>
<!-- End of the body content for CoffeeCup Web Form Builder -->


Attached is a screenshot of what I'm seeing. Anybody have any idea how to fix this? I have a feeling it's the iframe that is creating this appearance, but am not sure.

Attachments:
User 10077 Photo


Senior Advisor
1,095 posts

Would it be possible for you to post a link to the site where the problem exists?
ASK ME ANYTHING
I provide personalized help for Coffeecup Users including personal or group training for Site Designer, Web Form Builder and more via Zoom.
Email me at support@uscni.org or call 865-687-7698.

Did you know that Web Form Builder can be used for both simple and complicated forms and that it's not limited to the default fonts and buttons? Take a look at a form we developed for WindowTinting.com.
https://forms.windowtinting.com/forms/w … ppingcart/
User 2726973 Photo


Registered User
2 posts

Thanks for your response Brian. I already removed the code, as we are doing some heavy media buys to the site, so do not want to turn away too many visitors.

The site is www.asaltandbuttery.net.
User 187934 Photo


Senior Advisor
20,190 posts

Alexandra, we really need to see the page with the code in place to be able to see the issue. Otherwise were only guessing at what the problem is. Can you duplicate the page and place the code on that one? This way it won't disrupt your sites functionality.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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