Form does not send emails even though...

User 129289 Photo


Registered User
13 posts

I created a form using version 2.1 build 4652 and I wanted to have a drop down that a user would choose that would send the message to a specific email address. My form has three options/addresses. I followed the instructions and added an email address after the : in the label field.

I uploaded the files to the server (Godaddy Linux hosting with PHP 5.2) and when I send messages with the form and it reports that the message was sent, ip address and the like. The messages do not end up in the email inbox, spam trash-you name it. I even edited the user.cfg.php with the Godaddy info on your article regarding manual config. What am I missing? You can view the form on the page here: http://www.kinslowsystem.com/kinslow_sy … actus.html .

Thanks,

Troy
User 129289 Photo


Registered User
13 posts

I forgot to mention, that if I enter an email address in the email notices/notification message it only sends it there, so I unchecked that option in my current configuration
User 187934 Photo


Senior Advisor
20,190 posts

It might be a setting on the server. The server test shows some mail settings ive never seen.
http://www.kinslowsystem.com/kinslow_sy … ertest.php
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 129289 Photo


Registered User
13 posts

I am going to need some help with this as code it not one of my stronger skills. Below is the code from my user.cfg.php. Any help would be greatly appreciated. The email addresses are also Godaddy email plans.

<?php
/**
* CoffeeCup Software's Web Form Builder.
*
* This configuration file is intended to change the default behavior of the Web Form Builder scripts to
* accomodate special needs some users may have due to the server setup they have to deal with.
*
* The user is responsible for any changes to this file.
* Remove the '//' in front of the lines that you need add '//' in front of the lines you don't need.
*
*
* @version $Revision: 2244 $
* @author Cees de Gruijter
* @category FB
* @copyright Copyright (c) 2011 CoffeeCup Software, Inc. (http://www.coffeecup.com/)
*/

/*********************** Send Mail Configuration ****************************/

// What service is available for sending mail? Possible values are:
// - localhost [default] Server where the shop is installed, must be a Linux or Unix machine with sendmail
// - smtp A mail server of your choice that supports the standard SMTP protocol
$user_config['mailer']['service'] = 'smtp';
//$user_config['mailer']['service'] = 'smtp';

// Does the remote SMTP server need authentication?
$user_config['mailer']['smtp']['auth'] = false;
//$user_config['mailer']['smtp']['auth'] = false;

// Use this if the server needs authentication:
$user_config['mailer']['smtp']['user'] = 'name@your_domain.com';
$user_config['mailer']['smtp']['password'] = 'password';

// The address of the server
$user_config['mailer']['smtp']['host'] = 'relay-hosting.secureserver.net';
//$user_config['mailer']['smtp']['host'] = 'smtp.gmail.com';

// Connection parameters for a plain SMTP server
$user_config['mailer']['smtp']['port'] = '25';
$user_config['mailer']['smtp']['secure'] = '';

// Connection parameters for a SMTP server that supports secure connections, such as smtp.gmail.com
//$user_config['mailer']['smtp']['port'] = '465';
//$user_config['mailer']['smtp']['secure'] = 'ssl';
?>

Thanks,

Troy
User 187934 Photo


Senior Advisor
20,190 posts

You might want to put in a support topic for this Troy.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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