Hi mcqyver210,
Sorry to see that your experience with CoffeeCup has let you down a little. In answer to your questions, yes, there is a future with CC software. I agree that some programs never seem to be as popular as others, and over the years some have pretty much dissapeared.
The new Web Access Manager is more and does so much more than the password wizard. There is always a free trial of the software so you can make sure it works the way you want it to, and do read the documentation on what it can and can't do before making any purchase.
The free upgrades for life, is for the life of the product, not necessarily the life of the customer. CoffeeCup is one of the few companies I deal with that offers the free upgrades for life, and knows when to change things that do not work. They are a fairly small group, with many projects on the go.
When you suspect a 'bug', don't hesitate to post a question in the forum. Maybe someone else found a 'workaround' or even a fix. Sometimes it might not be a bug, just user error or lack of knowing exactly how to accomplish something (and yes, sometimes it's a bug).
I am also very pleased with the customer service, and the newly designed website makes it even easier to submit support requests.
Do try the new password program. I LOVE it and it will help me out greatly in my work.
As for a "future with CoffeeCup Software", I downloaded their html editor years back, and now I work full time as an E-Learning Webmaster and still use the HTML Editor and other CC programs every day of the week. The upgrades and all the things CC has fixed and improved upon over the years has kept me impressed and always waiting for the next great tool.
E-Learning Specialist
www.mainsites.ca is my website, and yes, some of it is crappy.