I'm testing Direct FTP 6.9 trial - When I attempt to connect to a server (I've tried several system i/as400) I never see the directory contents but sometimes I get the error below and sometimes there is no error. I can upload from coffeecup html editor to these servers and I have verified that the server set up is the same. I've checked the logs on the server and there are no errors with security or connection types. I've verified setups, and that I can connect and FTP using a different FTP tool. Passive mode is set to auto. Is there a log file on Direct FTP that would indicate the point of failure?
Error
Access denied. Make sure you have entered the correct login information in your server settings and try again. If you are sure you have entered the correct information, contact the server administrator to resolve this issue. [9] Additional information: Server denied you to change to the given directory.
Server has replied: [501] Unknown extension in database file name..

have new laptop- trying to reset my ftp but access denied??
Steve

its a 401 error
Steve

Royce, have you 'Googled the error'?
https://www.google.com/#q=Server+has+replied:+[501]+Unknown+extension+in+database+file+name

See if the answer on this page might apply:
https://social.msdn.microsoft.com/Forum … onservices

Steve, have you tried any of these:
http://pcsupport.about.com/od/findbyerr … 1error.htm

What you did here was setup an S-Drive connection and not an FTP. Click Servers then the Green + icon. Here you configure the account.