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Connecting to Your Server

To publish your website to the Internet, you will need to use either S-Drive or purchase space on a server where your website will be stored. Server space is owned by a hosting provider, such as GoDaddy or 1&1 . When you sign up for hosting, you'll be given an FTP hostname (also known as a server name), username, and password. Once you have this information, the next step is to...

What Does "Passive Mode" Mean?

If you're having trouble connecting, sometimes the solution is as simple as enabling Passive mode. You can find this option by navigating to File > Manage Servers and putting a checkmark in the box next to Passive Mode . Pretty nifty, but what exactly does it mean? Well, the answer is a bit technical, and has to deal with these things called ports . A port is an opening on your...

I Can't Connect.

If you receive a specific error, refer to the FTP Error Codes article in this Knowledgebase. If not, there are several possible causes for this issue. The best way to determine if the reason you cannot connect is because of Direct FTP or your server is to test your server account settings in DOS mode. Here’s how: 1. In Windows, navigate to Start > Run . 2. Type CMD , and...

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