CoffeeCup - HTML Editor, Flash & Web Design Software

In order to properly use Website Access Manager, you must be connected to your server via an FTP connection. You can set up your FTP connection in Step 2 of the New Profile wizard or by going to Tools > Edit FTP Settings. Enter the appropriate information in the provided fields. If you are unsure of any of this information, contact your hosting provider.

• Your Website — This is simply the URL of your Website, including http://www. (e.g. http://www.yourdomain.com).
• Username — This is the FTP username assigned to you by your Web hosting company. Be sure to enter the information exactly how it was given to you by your provider. Usernames are case sensitive, so if there are capital letters in your username, you must enter it that way.
• Password — This is the FTP password assigned to you by your Web hosting company. Be sure to enter the information exactly how it was given to you by your provider. Passwords are case sensitive, so if there are capital letters in your password, you must enter it that way.
• FTP Server — This is the TCP/IP hostname of your FTP server, and it is filled in by default. If you experience trouble connecting, double-check to ensure it is correct. It should be in the form of an IP address, your domain name (e.g. yourdomain.com), or your domain name preceded by ftp (e.g. ftp.yourdomain.com). Do not include ftp:// or any directory name such as ftp.yourdomain.com/mysite, because these are invalid TCP/IP hostnames. It is up to your Web hosting company to assign your FTP server hostname, so you will need to find out from them what it is.



Examples of valid server names:
ftp.mysite.com
24.24.100.100
mysite.com

Examples of invalid server names:
ftp://ftp.mysite.com
ftp.mysite.com/mysite
http://www.mysite.com

• Home Directory — Use the Browse button to browse your server for your home directory. Your home directory is the folder where your Website files are stored. Common names include www, public_html, /, /htdocs, or web. If you aren’t sure of this information, contact your hosting provider.



Note: At this point, you are not configuring your server for password protection. This step is just part of the setup process. If you select the wrong folder, the program's setup scripts will not be able to detect your system configuration, and your user access will not work.

• Advanced — Clicking this option allows you to enable or disable passive mode and to add or edit a server root. If you wish to hide these options, click Advanced again.
• Enable Passive Mode — This option enables passive mode. Use passive mode if you experience issues connecting.
• Server Root — The server root is the folder where your Website is served. Common names include /, public_html, www, httpdocs, htdocs, html, and web. If you are unsure of what your server root is, enter your URL in the Website URL field, and then click the Auto-Detect button. This will automatically find your server root and enter it in the corresponding field.



Note: If you are using SFTP or SCP, you will not be able to use Website Access Manager. For more information, consult this article: Does Website Access Manager Work Over SFTP or SCP?