Hey guys!
I'm having a very bizarre problem with some coding on the web site for the web design company I own, Spruce Pine Design. The site is:
http://www.sprucepinedesign.com/
If you notice on the right hand side there is a list of Frequently Asked Questions, which are all anchored to take you to the respective question on the FAQ page. Here is the problem. I noticed that when I create direct the link to the FAQ page every looks just fine:
http://www.sprucepinedesign.com/FAQ.html
But when a visitor gets to the page through one of the anchor links (ie-by clicking on the one of the FAQs on the right side of the home page), the Spruce Pine Design logo at the top of the page is missing, as are the buttons at the bottom of the page:
http://www.sprucepinedesign.com/FAQ/#updatesfaq
What's happening is all the graphics placed using VSD dissapear when the FAQ page is visited via one of the anchored links. (The two graphics in the middle of the FAQ section show up because I hand coded those using html, rather than placing them using VSD.)
In case this information helps, the Frequently Asked Questions on the home page and all the answers to the FAQs on the FAQ page are hand-coded and embedded into VSD using the HTML tool. Of course they would have to be because VSD doesn't yet support the creation of anchors.
Any idea why this could be happening? I have been going back and forth with Coffee Cup tech support on this issue since last week. They are hard workers, but have yet to figure out what's causing this issue.
Chad Spillars
"Look I finally made myself a signature!"
Chad Spillars
Ambassador
511 posts
BillR
Senior Advisor
3,144 posts
Chad,
I don't see a reason for this, but while I was looking, I found this line of code:
The interesting thing is the <center></a> and that </a> has no beginning tag. Also, the color is #oooooo when I think you meant to use #000000.
One suggestion might be to change your link to the individual anchor tags to read:
<a href="http://www.sprucepinedesign.com/FAQ.html/#updatesfaq">
instead of the <a href="http://www.sprucepinedesign.com/FAQ/#updatesfaq"> you currently have. Bill R.
First Baptist Church
Brighter Day Charities
Roberson Family
I don't see a reason for this, but while I was looking, I found this line of code:
<center></a><font size="3" color="#oooooo">There may be information on your web site that needs to be changed occasionally, such as the date and time of an event. Perhaps you added a new staff member to company, you've changed your prices, or you have begun offering a new product or service to your customers. Whatever it is you need to change, when you purchase a web site through Spruce Pine Design you are entitled to 12 changes in each calender year. Generally an update is a change to information on the site, rather than a change to the site's design. Nonetheless, you can use your updates to change anything you want to change on your site. Each update can take up to 30 minutes of our web designers time. Note: Updates to Flash objects require an additional $25.00 fee. </font></center><p>
The interesting thing is the <center></a> and that </a> has no beginning tag. Also, the color is #oooooo when I think you meant to use #000000.
One suggestion might be to change your link to the individual anchor tags to read:
<a href="http://www.sprucepinedesign.com/FAQ.html/#updatesfaq">
instead of the <a href="http://www.sprucepinedesign.com/FAQ/#updatesfaq"> you currently have. Bill R.
First Baptist Church
Brighter Day Charities
Roberson Family
Chad Spillars
Ambassador
511 posts
Hey Bill!
Thanks so much for your suggestions! I did as you said and it didn't solve the problem, but I appreciate you taking a look at my code for me
I also noticed that the link on the faq page to my homepage takes me back to the faq page (see bottom of page for link that says "Return to spruce pine design home page")
http://www.sprucepinedesign.com/FAQ.html/#contact
But the SAME link WILL take me back to the homepage if I don't link to the FAQ page from the anchor page, but just use a regular link:
http://www.sprucepinedesign.com/FAQ.html
This is SO strange. I feel like I'm in the twilight zone. The EXACT same page behaves differently based only on how it's accessed. Any other suggestions from Bill or anyone else? Chad Spillars
"Look I finally made myself a signature!"
Thanks so much for your suggestions! I did as you said and it didn't solve the problem, but I appreciate you taking a look at my code for me
I also noticed that the link on the faq page to my homepage takes me back to the faq page (see bottom of page for link that says "Return to spruce pine design home page")
http://www.sprucepinedesign.com/FAQ.html/#contact
But the SAME link WILL take me back to the homepage if I don't link to the FAQ page from the anchor page, but just use a regular link:
http://www.sprucepinedesign.com/FAQ.html
This is SO strange. I feel like I'm in the twilight zone. The EXACT same page behaves differently based only on how it's accessed. Any other suggestions from Bill or anyone else? Chad Spillars
"Look I finally made myself a signature!"
BillR
Senior Advisor
3,144 posts
Chad,
Try removing the space in the name of your logo.
Affordable-Web-Design-Aux page.png
Sometimes a space can to strange things. Bill R.
First Baptist Church
Brighter Day Charities
Roberson Family
Try removing the space in the name of your logo.
Affordable-Web-Design-Aux page.png
Sometimes a space can to strange things. Bill R.
First Baptist Church
Brighter Day Charities
Roberson Family
Bruzer
Senior Advisor
3,910 posts
Hi Chad,
seems we went thruough this before awhile back and come up with the solution. I have an example here- http://myofficialnewbie.com/VSD/
How about instead of linking your anchors with the http://www website.com/
just using ( example: misc.html#crystals )
I also noticed to much coding when you copied it into VSD from html editor.
click on misc see if it works....
"It's A Smart Person That Asks"
seems we went thruough this before awhile back and come up with the solution. I have an example here- http://myofficialnewbie.com/VSD/
How about instead of linking your anchors with the http://www website.com/
just using ( example: misc.html#crystals )
I also noticed to much coding when you copied it into VSD from html editor.
click on misc see if it works....
"It's A Smart Person That Asks"
Chad Spillars
Ambassador
511 posts
Bruzer,
Ok so I changed this:
<a href="http://www.sprucepinedesign.com/FAQ.html/#updatesfaq">I noticed I get 12 updates per year with my site. What exactly does this mean?</a>
to this:
<a href="FAQ.html/#updatesfaq">I noticed I get 12 updates per year with my site. What exactly does this mean?</a>
Is that what you meant about me having too much code?
That didn't fix the issue for me, but I'm glad you pointed that out.
What's funny is that when the page loads using one of the anchor links, the graphic at the top of the page STARTS to appear. You see the outline for just a second, but then it dissapears... Chad Spillars
"Look I finally made myself a signature!"
Ok so I changed this:
<a href="http://www.sprucepinedesign.com/FAQ.html/#updatesfaq">I noticed I get 12 updates per year with my site. What exactly does this mean?</a>
to this:
<a href="FAQ.html/#updatesfaq">I noticed I get 12 updates per year with my site. What exactly does this mean?</a>
Is that what you meant about me having too much code?
That didn't fix the issue for me, but I'm glad you pointed that out.
What's funny is that when the page loads using one of the anchor links, the graphic at the top of the page STARTS to appear. You see the outline for just a second, but then it dissapears... Chad Spillars
"Look I finally made myself a signature!"
Bruzer
Senior Advisor
3,910 posts
Hi Chad,
maybe a smallername without the dash but an underscore instead
Affordable-Web-Design-Aux page.png to Affordable_Web_Design_Auxpage.png
Well at one point Chad I thought I saw 2 head sets of head tags from an html editor code but I must have lost where I seen it. but seems your links work now just need to find out why the image isn't popping up..
I don't know if the above will change anything or not but I guess could try it.
what I see is this for link to homepage
OK I found it---I'm not much of a coding guy but doesn't this make a difference
"It's A Smart Person That Asks"
maybe a smallername without the dash but an underscore instead
Affordable-Web-Design-Aux page.png to Affordable_Web_Design_Auxpage.png
Well at one point Chad I thought I saw 2 head sets of head tags from an html editor code but I must have lost where I seen it. but seems your links work now just need to find out why the image isn't popping up..
I don't know if the above will change anything or not but I guess could try it.
what I see is this for link to homepage
OK I found it---I'm not much of a coding guy but doesn't this make a difference
<head>
<title>SP Design FAQ</title>
<meta http-equiv="generator" content="CoffeeCup HTML Editor (www.coffeecup.com)" />
<meta name="created" content="Tue, 22 Sep 2009 20:04:32 GMT" />
<meta name="description" content="" />
<meta name="keywords" content="" />
</head>
<body bgcolor="#FFFFFF" text="#000000" link="#0000FF" vlink="#800080" alink="#FF0000">
<head>
<title>Spruce Pine Design Frequently Asked Questions</title>
<title>SP Design FAQ</title>
<meta http-equiv="generator" content="CoffeeCup HTML Editor (www.coffeecup.com)" />
<meta name="created" content="Tue, 22 Sep 2009 20:04:32 GMT" />
<meta name="description" content="" />
<meta name="keywords" content="" />
</head>
<body bgcolor="#FFFFFF" text="#000000" link="#0000FF" vlink="#800080" alink="#FF0000">
<head>
<title>Spruce Pine Design Frequently Asked Questions</title>
"It's A Smart Person That Asks"
Bruzer
Senior Advisor
3,910 posts
Hey chad also remove the forward slash between the names
example: ( page2.html/#whatever ) to ( page2.html#whatever ) "It's A Smart Person That Asks"
example: ( page2.html/#whatever ) to ( page2.html#whatever ) "It's A Smart Person That Asks"
Chad Spillars
Ambassador
511 posts
Bruzer!
You solved it! Somehow the forward slash between the names is what was causing to graphic not to appear. How in the world that's possible I don't know. It makes no sense to me.
Don't sell yourself short, you just solved a very bizarre problem and I was at a complete loss for how to troubleshoot it.
Thanks! Chad Spillars
"Look I finally made myself a signature!"
You solved it! Somehow the forward slash between the names is what was causing to graphic not to appear. How in the world that's possible I don't know. It makes no sense to me.
I'm not much of a coding guy
Don't sell yourself short, you just solved a very bizarre problem and I was at a complete loss for how to troubleshoot it.
Thanks! Chad Spillars
"Look I finally made myself a signature!"
Bruzer
Senior Advisor
3,910 posts
Oh cool glad it worked 
thanks for the confidence! "It's A Smart Person That Asks"
thanks for the confidence! "It's A Smart Person That Asks"
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