Hi Everybody.
I receive an error : "Your form could not be submitted for the following reason(s):
Failed to set the timezone, check CoffeeCup FormBuilder's Settings->General tab for your timezone setting.
OK, but it's impossible to choose one : nothing in this zone !
I made a screenshot here : http://www.pilmolt.be/test.htm
You'll fond also it in attachment
Can you help me please ?

Thanks

Sounds like your system is not allowing the software to install properly. Try this:

1. Uninstall the software
2. Go to c:\Program Files\CoffeeCup Software\ and delete the Web Form Builder folder.
3. Go to your Documents/CoffeeCup Software and delete the Web Form Builder folder.
4. Empty your trash
5. Install the software again
6. Right-click on the Web Form Builder icon and select Run As Administrator.

Hi Scott,

Thanks for your answer.
I made exactly what you said, but the problem is always there ;-((
Do you have other solution ?

Is there anything about your system that you are not telling us? Are you using virtual machine? Is your documents folder not on C:\? Anything that can help here?

Hi Scott,

My document folder (and my system) are on the drive F. What can I do ?
Thanks

That is what I thought. Try moving it back to c:\

Damned ;-)
It's very difficult (and dangerous) to change the letter of a system drive.
I'll try to install my software on other PC.
Thanks a lot for your help.

Hi Bernard, in a PC the "first" Drive is usually the bootable one. Not making things too difficult note the following; on your PC's motherboard after powering up " the system" recognizes this as the Drive from which the after the power-on button is pressed and the BIOS " steers" the start up is made. This first bootable Drive initializes every piece of connected hardware and the programs installed. ( If you know BIOS settings and only if you know what you are doing - you can check and verify these " boot" settings.) It is usually/commonly [ very basic ] an (E)IDE device, it is ( observable in WIN-XP/Start/Conrolpanel/System/Hardware/Device Manager) Drive 0 (zero) on IDE channel 0 ( zero). This " bootable" drive letter assigned by the system and is always C:, as in ancient times Drive A: and B: were the Floppy Drive(s). Apart from external bootable drives this is the only drive a system ( not dual or triple boot - heh - for the nerds) should be installed on. This drive contains then (WIN/OEM - etc.) device drivers for all hard-ware in the machine. Any hardware manufacturer will recommend installing the drivers and software on THIS drive C: always; as here is where the OS is installed by default. Data can be on other Drives but PROGRAMS always on C:, do you apply a different install ( Non C: OS - or OS on C :and software on another drive) ) and call for help from any hardware or software manufacturer you will get support untill " they" notice that you did not make a " clean " install on C: then support to you is courteously and immediately ended with the recommendation to call back once you have re-installed on Drive C:. Your remark about " changing" the Drive letter from F: to C: is a big no no, drive-letters are assigned by the system !!! If all above has your brain fried, eyes rolling and ears ringing ...a simple solution ( recap): Install your WIN-OS in C:, Chipset - Device drivers as well as all software you have in C:, - - - pour yourself a fresh brew - - - boot up and all should work properly.
PS: Of course you can have more than one bootable drive in a PC, but !!!! Every device-driver from Graphics card to Sound etc. etc. etc should also be installed there then.( so it acts like .....a C: drive) ...this is called a Multi-boot system, for the " Pinguin " lovers e.g.