confirmation email not send to [email]

User 304038 Photo


Registered User
11 posts

Hi,
I have created a form and it seems to work just fine, except for one thing. The conformation email is send to the same mail-address, regardless of the mail address I used in the form. I used my other mail addresses and in the notification I see the mail address I used, but the confirmation mail is send to my Gmail every time. That is the account I used for the Capcha. Any suggestions?
User 187934 Photo


Senior Advisor
20,190 posts

Hi Lodewijk,
Are you getting both the confirmation and notification email to your email address? If so I would double check that confirmation email and see that you have selected the email input name for the To: field.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 304038 Photo


Registered User
11 posts

Hello Eric,

Thank you for your reply. I have added a screenprint of the conformation email-settings.
In the 'to' filed I have [email].
In the body text I have the same [email].
As said, in the confirmation message on the webpage I see the correct mail address (another address I used for the test).
But the conformation email is send to my Gmail-account, whatever mail-addres I use in the webform.

I must have done something wrong, but what is it?

Thanks,
Lodewijk.
Attachments:
User 187934 Photo


Senior Advisor
20,190 posts

Can I have a link to your form so I can test it?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 304038 Photo


Registered User
11 posts

It is on a test-site: www.ws105.nl

Regards,
Lodewijk.
User 187934 Photo


Senior Advisor
20,190 posts

I tested your form and I received the confirmation immediately in my email.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 304038 Photo


Registered User
11 posts

So it works! I must have mixed up my own mail addresses. I don't understand it, but the important thing is: it works!

Many thanks,
Lodewijk.

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