Confirmation Email is showing the css...

User 2751608 Photo


Registered User
30 posts

Not sure what's happening but with web form builder ver 2.5 build 5432, when I create a email template to send confirmation message its printing all the css styles that are in the head and the entire message is line-through it. I have attached a screenshot what is it looking in gmail, yahoo and hotmail.

Any advice is appreciated it
Attachments:
User 187934 Photo


Senior Advisor
20,190 posts

Can you share your .fb file for the form?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2751608 Photo


Registered User
30 posts

Yes if you can tell me where to upload the file sir
User 187934 Photo


Senior Advisor
20,190 posts

I think you can attach it to a post. You may need to zip it first.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2751608 Photo


Registered User
30 posts

Thanks I have attached the zip folder its a very simple form and appreciate it for looking over
Attachments:
User 103173 Photo


VP of Software Development
0 posts

Made a few tweaks. Give this a try and see if that fixes the issue.
Attachments:
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2751608 Photo


Registered User
30 posts

Can you please tell me where the changes were made as I would like to update it my other forms too
User 103173 Photo


VP of Software Development
0 posts

I reset the custom template you created with the default one.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2751608 Photo


Registered User
30 posts

Its still doing the same thing
User 2751608 Photo


Registered User
30 posts

I can't reset it as I need the text in it, its customized. Never had this issue before with any of my forms. Is it possible to remove all those style declaration and make it a very simple, I can code one if this is possible

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