Problems uploading changes

User 2048835 Photo


Trial User
5 posts

The web site was designed by someone else in HTML. They wrote the code. _I_ am trying to work with it in Visual Editor (the pay extra for version.)

When I make changes to a page, I click to upload and it shows it connecting to the site, etc. but the new-and-improved pages do not show up when you open the site on the Internet.

All I am doing is uploading the (changed) pages one at a time. Am I supposed to upload the entire site or something? How do I do that?

I have double checked from three, different computers and the changes are not showing up. They are simple changes in text and links.

Also, how can I change the text that appears in the link?

I'm VERY new to all of this so please use small words!

Jenny, techno-stoopid but trying
User 597929 Photo


Registered User
1,332 posts

Can you log into the account with something like an FTP client, or the account cpanel, and see whether the files are being put in the wrong place? When you set up the file transfer you generally have to tell the software to put the files into /public_html, not the root directory of the account.
"You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa

Visit Spinland Studios: http://www.spinland.biz
User 2048835 Photo


Trial User
5 posts

When I click on "upload file to server" it only gives me the option of the root directory. Can you please help me get them in the right place?
User 597929 Photo


Registered User
1,332 posts

The little icon for uploading has an arrow beside it. Click that and you should see an option to add or edit servers. Pick that and edit the server you've configured. There's a box on that menu for "Remote Folder." That should probably be "public_html" (without the quotes) for most server configurations.
"You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa

Visit Spinland Studios: http://www.spinland.biz
User 597929 Photo


Registered User
1,332 posts

Make sure you click "add" after filling in the box, or it won't be saved when you click "ok."
"You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa

Visit Spinland Studios: http://www.spinland.biz
User 597929 Photo


Registered User
1,332 posts

One thing that I believe would be very helpful is to be able to log into the site with a regular FTP client. You set it up just like you did the auto-upload part of the HTML Editor, but when it logs in the right-hand window gives you a Windows Explorer-like look at the server folders and files. You can navigate around, see what is where, and even check the date stamp on files to see if they're the new one you just did.

Coffee Cup has a very nice free one (I also recommend the professional version, I use it constantly, it's cheap and reliable) at this link:

http://www.coffeecup.com/free-ftp/

Not being able to see exactly what's on your server is a lot like working blind, IMO.
"You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa

Visit Spinland Studios: http://www.spinland.biz
User 597929 Photo


Registered User
1,332 posts

customerservice wrote:
Also, how can I change the text that appears in the link?


I'm assuming these are text (not image button) kinds of links. The code for a basic, garden-variety link looks like this:

<a href="http://where.the.link.is.going.com">This is the link text that appears</a>.


Just change "This is the link text that appears" and what you change it to is what will now show up.

If the links are using images, or have mouse-over effects (change appearance when you move your mouse pointer over and/or click them) that's another thing entirely. Still can be done but the code is more complicated, and you'll need a source of new images to replace the old ones.
"You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa

Visit Spinland Studios: http://www.spinland.biz

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