No Joy on connection to Host in VSD

User 237417 Photo


Registered User
16 posts

Hi Guys

I cannot for the life of me get a connection to test out properly with my host Lunar Pages. I have succesfully used the entries in Filezilla and can connect. But not in VSD 5.91

1. URL to your Website: zosma.lunarpages.com
1.5 User is speci9
Password is *******
www. page is: public_html
2. Operating System you are using: XP SP2 all updates installed
3. Program name Visual Site Designer 5.91
4. registered version
6. Specific steps hav taken : Tested on two PC's from two totally different locations and ISP's
7. Does it occur every time: Yes
8. Can you recreate this on another computer: Yes

Additionally, while trying to create a working connection , I have saved muliple profiles. About every third time it deletes all of them on one of the computers as if they were never save. And yes I've tried checking and unchecking "passive" in advanced prefs. Port is 21

Please help!
User 103173 Photo


VP of Software Development
0 posts

Hello,

We have recently noticed that some of our customers have had some trouble uploading with the new version of Visual Site Designer, Our developers have looked into this and have found the source of the problem, and they are working to very hard to correct it. Until they do we have created a temporary fix, you will need to first make sure that Visual Site Designer is closed, then download the zip file at ( http://www.perezcreations.com/vsd_ftp_fix.zip ), extract the zip file, then run the "Registration.dat" file and simply click OK twice to install the two necessary files.

If you are still not quite sure how to do so, this quick video should help. ( You will need Quicktime to view the video )

www.perezcreations.com/vsdfix.mov

Thank you,
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 237417 Photo


Registered User
16 posts

Hi Scott Tried this and still .....no joy.

I had to do it manually but I did get dll installation success confirmations.

I am running the 5.92 test version.

This is dumb but I didn't restart after the installations . I'll try that. If it works I'l be right back to you . If it doesn't, please help!!!
User 237417 Photo


Registered User
16 posts

Duh...... a restart got the connection to test out fine.

Now to try the syncing!!!!
User 103173 Photo


VP of Software Development
0 posts

Great!
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 282670 Photo


Registered User
3,940 posts

Scott I tried that fix, it's a no go for me! I'll put in a support ticket. Thanks Scott.





Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.