can't publish -- emergency.

User 2008453 Photo


Registered User
111 posts

OMG I made one tiny change to one of my sites and accidentally uploaded to the wrong site, now I cannot get that site to publish. I've disabled the firewall, changed the FTP password, all the usual stuff. please help!

not how I wanted to spend an entire day :mad:
User 103173 Photo


VP of Software Development
0 posts

Ouch! :)

Why can you not get it to publish?
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User 2008453 Photo


Registered User
111 posts

one of my websites on VSD.
User 103173 Photo


VP of Software Development
0 posts

Nadine Saubers wrote:
one of my websites on VSD.

What error are you getting?
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2008453 Photo


Registered User
111 posts

I get that panel that says to disarm the firewall and check the ftp settings.
User 103173 Photo


VP of Software Development
0 posts

Nadine Saubers wrote:
I get that panel that says to disarm the firewall and check the ftp settings.

This could mean your registry settings have become corrupted somehow. What we will need to do is clear out all your registry settings allowing the software to default back to the initial settings. Please note that after doing this you will have to add your FTP information again.

Step 1:

Download this file here at http://www.coffeecup.com/files/binaries/vsdfix.exe to complete this task.

Step 2 (For Windows 8/7 and Vista Only):

1. Right-click the shortcut icon, and click Properties.
2. Click the Compatibility tab.
3. Here, put a check mark by Run This Program as an Administrator.
4. Next, put a check mark next to Run This Program in Compatibility Mode For: and ensure Windows XP Pro Service Pack 2 is selected.
5. Click OK.

Step 3:
Open your website in Visual Site Designer and go to the File Menu > Save As and save your website into a new folder. Now restart VSD and open the newly saved website. This will be the one you will work with from now on.


Step 4:

Once the above is complete, follow these steps:

1. Go to the Publish Menu and select FTP Account Settings and add your FTP Account.

2. Verify that all information is correct and the Remote Folder path is not empty. Typically you would enter in a / or /public_html here but you need to confirm with your hosting provider what the correct path is. IT IS ESSENTIAL THAT THIS PATH IS CORRECT.

3. Go to the Publish Menu and select Choose a Publishing Destination and select your FTP Account and then click Save.

4. Finally, go to the Publish Menu and select Re-Sync Website.

With any luck, everything should be back to normal.

Let me know how that goes! :D
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2008453 Photo


Registered User
111 posts

I called Godaddy they told me to leave the path empty that all the files go to the root directory. but I'm still not getting to publish. So maybe I should put something there? Thank Scott.
User 2147626 Photo


Ambassador
2,958 posts

If you're on GoDaddy (that's what I use) then leave the 'Remote Folder' blank. Unless you are publishing to a sub-directory!

What do you mean 'Changed the FTP password' ? It should not have needed changing...
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User 2008453 Photo


Registered User
111 posts

even though I got the warning it seems to have published. strange. Thank you for all your help.
User 2147626 Photo


Ambassador
2,958 posts

Sometimes it's just a matter of 'refreshing' the page...refreshing, isn't it! :D
Graphics for the web, email, blogs and more!
-------------------------------------
https://sadduck.com

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