Articles tagged “FTP”

Problems Setting up Website Access Manager on a GoDaddy Server

Note : Although the information in this article is specific to GoDaddy, it can be applied to any hosting provider that uses subdomains of their primary domain. Please also note that GoDaddy...

CoffeeCup Places Quick Start Guide

With the growing number of social media, web accounts and cloud applications available to us, it can quickly become overwhelming to keep up with all of them. Also, having to manage these files,...

Server Profile Information.

Clicking the Servers button in the Toolbar or navigating to File > Manage Servers opens the My Servers window . The My Servers window allows you to set up a server profile you can use to...

I Get an Error When I Try to Configure My FTP Settings in Website Access Manager

You may get the following error message when you are configuring your FTP settings if you incorrectly selected the wrong home directory or if you already have an existing .htaccess file in your...

I Forgot My FTP Username and/or Password.

Contact your hosting provider, and they will be able provide this information, as well as any other server account information you may need.

Make a Backup of Your Site.

Making backups of your files is an important part of being a web designer. After all, you never know when you may need access a previous version of your website. Direct FTP makes it easy to back...

Why Do I Get Disconnected After a Certain Period of Time?

There is nothing in Direct FTP that will automatically terminate the connection, but the server will usually implement some type of auto-disconnect feature for security reasons. You should contact...

When Trying to Connect, the Program Just Hangs.

Try disabling Passive Mode . To do this, navigate to File > Manage Servers , select the desired profile, and uncheck Passive Mode . If the program still will not connect, consult this...

What Does "Passive Mode" Mean?

If you're having trouble connecting, sometimes the solution is as simple as enabling Passive mode. You can find this option by navigating to File > Manage Servers and putting a checkmark...

I Have Uploaded My Website, but I Still Don't See It

Please note that these are all suggestions. If they do not resolve your issue, contact your hosting provider. Because they have all the information about your server and website, they are best...

Configuring a Proxy Server.

If you connect to the Internet using a proxy server, you will need to configure this in Direct FTP before you can connect to your server. To access the proxy server settings, first click Edit...

I'm Using a Firewall, and I Can't Connect.

If you are using a firewall, you will need to scan your computer for Internet-enabled programs. This ensures that your firewall is aware that the program exists and can therefore add it to a list...

11001 in Request ConnectAsync 500 Host Not Found Winsock #11001

Error: 11001 in Request ConnectAsync 500 Host Not Found Winsock #11001 If you get this error when you try to upload, there are a few things you should try: Make sure you are connected...

Using the Auto-Correct Feature

Note : This feature is only available in version 5.2 or lower. Here's a useful feature for those among us whose spelling or typing skills are less than perfect. If you find yourself making...

Why Can't I See the Folders on My Server?

If you are entering your FTP settings in Website Access Manager and cannot see the folders on your server when you click the Browse button to select your home directory, you'll need to...

How Do I Configure My FTP Settings in Website Access Manager?

In order to properly use Website Access Manager, you must be connected to your server via an FTP connection. You can set up your FTP connection in Step 2 of the New Profile wizard or by...

I Can't Access my Remote Folder With Website Access Manager.

If you're experiencing issues accessing your remote folder with Website Access Manager, the culprit may be symbolic links. A symbolic link (or "symlink" in geek speak) is a link that points to...

Connecting to Your Server

To publish your website to the Internet, you will need to use either S-Drive or purchase space on a server where your website will be stored. Server space is owned by a hosting provider, such as...

Uploading Files to Your Server.

If you want other people to be able to view your website on the Internet, you'll need to upload it to a server. The logistics of this process are a little hazy for some beginners, so...

11004 in Request ConnectAsync 500 No Data Winsock #11004

Error : 11004 in Request: ConnectAsync. Check your server profile settings and try again. 500 No Data (Winsock error #11004) This error can occur if you put something invalid in the Server...

Using the Editor Pane in Direct FTP

Not only does Direct FTP have the ability to upload files, it also comes with a built-in, fully functional HTML editor. For the most part, the Editor functions just like any plain text editor,...

When Viewing My Homepage on the Internet I Just See a File Listing.

You probably didn't write the correct catalog-name in the dialog box Internet Connection under the menu Settings > Internet Connection. Double-check all the FTP information in this...

What is Hosting?

What is Hosting? What do these terms mean? What is a Web Server? What does HTTP stand for? What is a Domain Name? What is an IP Address?...

I Accidentally Deleted File(s) and/or Folder(s). Can I Recover Them?

At this time, there is not a tool available in Direct FTP to recover accidentally deleted files. However, if your Web hosting provider has a backup of your site, this may be possible. Contact...

426 Connection Closed; Transfer Aborted or 503 Bad Sequence of Commands

Error : 426 connection closed; transfer aborted or 503 bad sequence of commands Some servers do not allow passive transfers and will return this error if you try using passive mode . Try...

I Have Uploaded My Files with Direct FTP, but I Don't See the Changes

There are several possible causes for this issue: 1. Have you tried refreshing your browser? 2. Have you tried deleting your temporary Internet files? To do this in Internet Explorer,...

Changing Modes

There are three main modes for uploading files in an FTP client: auto, ASCII, and binary. All text-based files are uploaded in ASCII mode, whereas all images, movies, and audio files are uploaded...

I Use Tripod for Web Hosting, and I Can't Upload.

You may want to contact Tripod and make sure you actually have FTP access with your account. If you don't, you will not be able to use Direct FTP to upload your files.

I Can't Delete Certain Files or Folders.

If, when trying to delete certain files or folders, the icon just flashes, disconnect and then reconnect to your server and try again. If this doesn't work, you may want to contact...

How Do I Change File Permissions? / How Do I CHMOD?

If you need to change the permissions of a file or folder on your server (a process also known as CHMOD ), you can use the handy tools in Direct FTP. First, select the file or folder whose...