Try disabling Passive Mode . To do this, navigate to File > Manage Servers , select the desired profile, and uncheck Passive Mode . If the program still will not connect, consult this...
Incorrect Proxy Information First, you should make sure you did not enter proxy server information by mistake. If you don't know what a proxy server is, or if you have not been instructed...
There is nothing in Direct FTP that will automatically terminate the connection, but the server will usually implement some type of auto-disconnect feature for security reasons. You should contact...
You may want to contact Tripod and make sure you actually have FTP access with your account. If you don't, you will not be able to use Direct FTP to upload your files.
If you are using a firewall, you will need to scan your computer for Internet-enabled programs. This ensures that your firewall is aware that the program exists and can therefore add it to a list...
If, when trying to delete certain files or folders, the icon just flashes, disconnect and then reconnect to your server and try again. If this doesn't work, you may want to contact...
Note : This feature is only available in version 5.2 or lower. Here's a useful feature for those among us whose spelling or typing skills are less than perfect. If you find yourself making...
Not only does Direct FTP have the ability to upload files, it also comes with a built-in, fully functional HTML editor. For the most part, the Editor functions just like any plain text editor,...
If you plan to upload files containing sensitive information and would like an added level of security, you can enable this option in Direct FTP. Navigate to File > Manage Servers , click...
This can occur if you upload your pictures in ASCII mode instead of binary. To switch the transfer mode, navigate to Actions > Transfer Mode , and then select the proper mode from the list....
There are four different types of places that you can add when configuring a connection. Each connection type helps you maintain your documents, photos, music, and videos keeping everything...
You probably didn't write the correct catalog-name in the dialog box Internet Connection under the menu Settings > Internet Connection. Double-check all the FTP information in this...
With the growing number of social media, web accounts and cloud applications available to us, it can quickly become overwhelming to keep up with all of them. Also, having to manage these files,...
At this time, Website Access Manager only works with the FTP protocol running on port 21. SFTP and SCP run on port 22, so they are not compatible with the program. Because Website Access...
Now that you have all your profiles setup and are ready to go, let’s put them to good use! Places has a lot of neat features for such a small program. Using them is rather easy, but we want to...
If you're experiencing issues accessing your remote folder with Website Access Manager, the culprit may be symbolic links. A symbolic link (or "symlink" in geek speak) is a link that points to...
Backup and Restore We have included a quick and simple way to backup and restore your Places profiles. To do this click File > Backup and save your backup to a location you will remember....
An FTP program does not need a lot of settings to get the job done. That is why we have minimized the settings used in Places. There are two sections found under Tools > Settings , Options...
System Requirements To use the latest version of CoffeeCup Places, the software must be installed on Windows Vista (yuck!) or Windows 7/8/8.1 with Internet Explorer 9 or higher. If you are...
The trial version of Direct FTP has the same functionality as the registered version. The only difference between the two is that the trial expires after 25 days.
