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What are the “Area Background” Properties, and How Do I Use Them?

You can create a complex design by combining different background properties, which is why we included the "area background" properties (including the central, main content, header,...

animation studio pack

Animate Anything Leave a lasting impression with your audience and get people talking about your site by bringing your graphics to life. Using Animation Studio, take your videos and display...

Chapter 5: Backing up your database

Keeping your account information safe and sound is easy with Lockbox. Backup your database by using the instructions below: Backup dialog Backup...

Chapter 1: Getting to know sitemapper

We’ve got good news for you: By using this software, you’re helping to make your website—and by extension, the web—a better place. How’s that? Well, sitemaps are an...

I Receive a PHP Error When I Try to Check Out in My Cart.

When selecting a payment type in my web shop, I receive the following error message: Warning: array_search(): Wrong datatype for second argument in...

How Can I Track My Shipment?

At this time all orders are sent via USPS and do not offer tracking numbers. We do have a shipping quote time of 7-14 business days for delivery within the United States. Orders going overseas may...

Import Report Design into Website Insight

Do you want to create your own fully customized reports? With Website Insight you can! Using our Responsive Site Designer (RSD) and Responsive Layout Maker (RLM) , you can customize...

How to Add Media to Your S-Drive Account

If you want to upload files you need for a webpage, you can use Visual Site Designer to create your website and just choose 'Publish with S-Drive." However, if you want to add...

What Kind of Files Can I Upload to My Streams with Power Post?

Files can be attached to posts just as they would with e-mails, but limited to a 10 MB file size. Here’s a list of all the file types that Power Post supports: Images: .gif, .jpg,...

Chapter 6: Lockbox preferences

There are many different settings that can be altered in LockBox, to see all of them click Tools > Preferences . Preferences Under the program Preferences, you will find...

My Card Was Declined, but I See Charges from You on My Account. Did My Order Process Successfully?

The charge you see on your account is a pre-authorized hold. Since our system has declined your card, the transaction will not post. The hold will drop off from your account according to your...

Bonus Responsive Email Themes

Free Responsive Email Theme Rejoice — we’re giving you complimentary, mobile-friendly email designs! These quick start templates are lightly styled to make it easy to dive in and...

Transfer Activity Window in Direct FTP

With the latest release of Direct FTP, we made a few changes based larger in part by feedback from you, our customers. In previous versions of the software, the FTP activity took up a large...

Where Can I Get a Receipt for My Order?

You will need to first sign in to your CoffeeCup account using the e-mail and password that were used when making your purchase. Once logged into your account, choose “Orders &...

Learn About HTML - Web Design

Web Design How do I include one file in another? Which should I use, &entityname; or &#number; ? Should I use lower case or upper case for tags? For what screen size...

Learn About HTML - HTML Tables

HTML Tables How do I make a table which looks good on non-supporting browsers? Can I nest tables within tables? How can I use tables to structure forms? How do I center a...

What are the Limitations of the Trial Version of Web Calendar?

The trial version of Web Calendar has the same functionality as the registered version, but it expires after 21 days. In addition, a small link stating that the calendar was created with...

S-Drive Academy: Using Web Forms to Interact and Learn

Sparked by an overwhelming amount of compliments, we decided to focus The Academy on something every website needs: web forms! So, here we go! First, we’ll talk about why they are so...

Chapter 12: Keyboard Shortcuts

You can perform the most commonly used functions in Web Form Builder using keyboard shortcuts. Below is a complete list of all the keyboard shortcuts available in the program: File...

Chapter 3: Exporting your Image Map

Ready to export your image map? When exporting, you have two choices to select from (responsive and non-responsive). To start the export process go to File > Export Image Map select the type of...

Preparing a New OS X Web Form Builder Theme

So you've decided to make your own Web Form Builder theme, eh? Excellent! First you need to do a little bit of prep work. This tutorial will show you how to create a new theme so you don't...

Foundation Framer Themes

Download 10 epic themes for Foundation Framer. Spark your design creativity using our hand-crafted responsive templates or simply use them to learn a trick or two. They are 100% customizable...

Why Can't I Use the Visual Editor with an HTML5 DOCTYPE?

The reason the Visual Editor won't work with an HTML5 DOCTYPE is because it was built around HTML 4.01. As a result, it does not recognize HTML5 tags such as <video>, <audio>,...

How Do I Configure Authorize.Net for Use With Shopping Cart Creator Pro?

Follow these steps to configure your Authorize.Net account for use with CoffeeCup Shopping Cart Creator Pro: Create an account with Authorize.Net. ( Click here more information about...

Chapter 5: Keywords Tab

The Keywords tab shows a list of the words that Website Insight has determined are acceptable and also those not acceptable that are used on your page. You can even find out what links might be...

Chapter 2: Getting Started with the Web Editor

We cannot stress enough how important Projects are. If used correctly, this tool can make broken links a thing of the past. You’ll never see those pesky red broken images again! Before we...

Updating your LockBox database

With the release of LockBox 6, the default locations where databases are stored has been changed. You can now choose whatever directory you like to store your database. Old Locations (Version...

How Do I Install Shopping Cart Creator?

If you are installing the registered version of the software, it is highly recommended that you uninstall the trial version before installing the registered version, and then restart your...

Chapter 5: Working with Redirection Settings

Custom Error Pages You can use one of the included themes or make one of your very own. To add your own custom theme click the Create New Theme button and enter your theme name....

How Do I Add Custom Error Page Themes I Have Downloaded From the CoffeeCup Theme Store?

Follow these steps to install your error page themes: Download your themes from your Orders and Downloads page . Open Website Access Manager. Click the Error Pages...