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When I Try to Add a Product to My Cart, Nothing Happens.

This issue is caused when your web server isn't properly configured to handle sessions. Sessions are how PHP remembers things like what a customer puts in their cart, subtotals, totals, and...

My Store Header Disappears When I Remove the Logo and Shop Name.

If you remove the logo and shop name from the header in certain Shopping Cart Creator themes, the header will disappear. This is because there isn't any data in the header. To fix this, use...

Chapter 11: Recommendations Tab

Now that you have all this information about your website, we are sure you are asking yourself "What do I do now?". Sifting through pages and pages of SEO books can be extremely...

Adding the Breakpoints to WIX redesign

.embed-container { position: relative; padding-bottom: 56.25%; margin: 7px 0; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container...

Import Report Design into Website Insight

Do you want to create your own fully customized reports? With Website Insight you can! Using our Responsive Site Designer (RSD) and Responsive Layout Maker (RLM) , you can customize...

How Can I Save My Custom Theme on Other Computers?

To save your custom theme so it appears in the Shopping Cart Creator Theme window on another computer, first make a copy of your theme. To do this, go to the location on your computer where...

Editing a Custom Form Theme for Windows

So you want to create your own theme? Great! All you need to do is create a new theme, edit the default.css file until it's styled the way you like, and put all your referenced images in the...

How Do I Set Up Custom Error Pages?

To set up custom error pages, click the Error Pages button in the toolbar. This opens the Custom Error Pages tab of the Advanced Settings window . The first step is to...

Shopping Cart Creator Pro Help Manual Errata

Pgs. 13, 14, and 36 References the e-mail tracking module, which has been removed. Corrected 09/24/2010. Pg. 14 Instructions for configuring inventory tracking changed. For...

How Do I Turn On Line Numbers by Default?

To turn line numbers on by default in the HTML Editor, go to the Tools Menu > Preferences > Customization Now click on Modify Options Check the box...

How Do I Make a Screenshot?

The easiest way to show our tech support team what your software issue looks like is to take a screenshot. A screenshot is an image of your computer screen. If you aren’t sure how to take a...

What is S-Drive Streams?

A Stream is a service provided by CoffeeCup that consists of a list of posts in descending order beginning with the most recent post. A typical Stream will contain a title, a subtitle, a list of...

Choosing where to upload your photo gallery

Creating albums in CoffeeCup Photo Gallery is fun, but you've got to put them on the web for them to be useful! That's why we've equipped this snazzy app to upload your entire gallery...

CoffeeCup Places Quick Start Guide

With the growing number of social media, web accounts and cloud applications available to us, it can quickly become overwhelming to keep up with all of them. Also, having to manage these files,...

Default Stop Words

There are a number of words that search engines will treat differently when looking over your website and when you perform a search. These so called Stop Words  don't provide meaning...

S-Drive Academy: Sync with the HTML Editor

Yep, it’s another fun day of class at S-Drive Academy. Today we’re going to show you how a website made with The HTML Editor can be synced to S-Drive. Yes, this is the same...

Can I Use Website Access Manager on a Windows Server?

Website Access Manager cannot be used on Windows-hosted servers. Because .htaccess files are only compatible with Apache and Apache-compatible servers (including lighttpd and EhttpD). Although you...

Change the Configuration of Your Map

When you first created your image map, you specified options such as map name and a default URL if a user misclicks. You can always reset these values by clicking Document menu > Map...

Free Responsive Email Themes

Download Free RED Themes Spark your design creativity using our hand-crafted responsive templates or simply use them to learn a trick or two. They are 100% customizable and can be edited...

Mirror Sites

What Is A Mirror Site? The term "mirror site" refers to an identical website hosted on another domain/website address. Large websites usually provide a mirror website for different...

Responsive Themes: What are they?

You may be asking yourself what really is a Responsive theme and why do I need one? Well a responsive theme is a process of web design that allows a website designer to restructure a website at...

I Forgot My Password. How Do I Retrieve it to Log In?

You can use the Forgot Password option to have a link sent to your e-mail in order to reset your password. If the e-mail account is no longer active, please contact us . In your e-mail, state...

Is This Software SEO- and Web Standards-Friendly?

Yes. Everything is made with web standards and search engines in mind. Every page created with our software follows W3C markup standards. In addition, with the new Pages tool , you can add...

What Happens to My Custom Themes when the Trial Version of Shopping Cart Designer Expires?

When the trial version of Shopping Cart Designer expires, you will no longer be able to open any of the custom themes you created or apply them to a store in Shopping Cart Creator. However, if...

Chapter 2: Behind the Scenes of Website Access Manager

In order to effectively use Website Access Manager, it’s necessary to understand how the software and the underlying process work. Looking for detailed but easy-to-understand information...

Chapter 1: Getting to know the Website Access Manager Workspace

Website Access Manager can do some many things for your website that it is hard to mention them all. Here you will find a basic layout of the Workspace in WAM. Wam Workspace...

I Forgot the E-mail Address I Used to Register My Account

This information is available on your printed receipt, as well as on the e-mail confirmation sent immediately after finalizing your purchase. If you no longer have these receipts available, please...

Customizing the Code for Default Pages and Framesets.

When you open the Quick Start window ( File > New From Quick Start ), you select the DOCTYPE from the DOCTYPE drop-down list . This automatically inserts a preset block of code into your...

Chapter 5: Keywords Tab

The Keywords tab shows a list of the words that Website Insight has determined are acceptable and also those not acceptable that are used on your page. You can even find out what links might be...

When Viewing My Homepage on the Internet I Just See a File Listing.

You probably didn't write the correct catalog-name in the dialog box Internet Connection under the menu Settings > Internet Connection. Double-check all the FTP information in this...