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Which Merchant Accounts Do You Support?

At this time, Shopping Cart Creator supports PayPal  (Website Standard and Express). We chose to support this option in particular because of its reliability. With more then 164 million user...

Which Web Design Programs is Website Access Manager Compatible With?

Because Website Access Manager works by adding and modifying .htaccess files, it is compatible with most any web design program, including Visual Site Designer, HTML Editor, and Shopping Cart...

Who Will be Able to View My Image Map?

Viewers will not need a special plug-in to use your image map. Anyone capable of viewing images and running JavaScript on their browser will be able to view and use your image map. Only very...

Why Can't I Save My Files as HTML?

Visual Site Designer uses a file format called .vnu which allows you to create your own graphics and work in a WYSIWYG environment. You should never edit a .vnu file by hand. Every time you...

Why Can't I See the Folders on My Server?

If you are entering your FTP settings in Website Access Manager and cannot see the folders on your server when you click the Browse button to select your home directory, you'll need to...

Why Can't I Use the Visual Editor with an HTML5 DOCTYPE?

The reason the Visual Editor won't work with an HTML5 DOCTYPE is because it was built around HTML 4.01. As a result, it does not recognize HTML5 tags such as <video>, <audio>,...

Why Do Form Elements Look Different in Certain Browsers?

When you publish a form with Web Form Builder, not everyone will see the exact same results. This is just the nature of the web, as no two browsers (or even versions of a browser) render HTML and...

Why do I get an "XML file not found" Error Message while Publishing with Visual Site Designer?

Have you ever received a "file not found" error message while uploading? This error occurs when Visual Site Designer has found files which are saved in the website folder but are...

Why Do I Get Disconnected After a Certain Period of Time?

There is nothing in Direct FTP that will automatically terminate the connection, but the server will usually implement some type of auto-disconnect feature for security reasons. You should contact...

Why Do I See a Box with a Red X Where My Image is Supposed to Be?

There are a couple of different issues that could explain why your images are not displaying correctly: Note : Most of these problems can be solved by transitioning to using Website...

Why Does My Drop-Down Menu Display Behind My Flash Object?

If you have a Flash object on the same page as a CSS menu, you may notice that the menu drops down behind the Flash object. This happens because of the way Flash works — essentially,...

Why Does My System Not Detect a CD-ROM when One is Inserted?

You need to install ASAPI on your computer. You can find more information here.

Why Does My Website Change Depending On Which Browser I'm Using?

Have you ever noticed that your website layout changes slightly when viewed on someone else’s computer? This is a common theme in web design, which is why the best in the business compose...

Why Flash-Based Programs Can't Run on Mobile Phones

Many consumers are concerned and can even be frustrated by the fact that their mobile phones don’t support the industry standard Flash, a long-standing and highly useful format that web...

Why Nested Tables Are Bad For SEO

Why Nested Tables Are Bad Using nested tables may seem like the easier route to take when designing a website, but they are not recommended for a number of reasons. First, they require a longer...

Why Use CoffeeCup Direct FTP?

CoffeeCup Direct FTP is a program designed to give users the ability to transfer files from a home computer to a server. For instance, if you are designing a website, you can use Direct FTP to...

Why Use CoffeeCup Image Mapper?

Creating image maps can be tricky. You have to specify coordinates for the areas of your map, and it is not always clear just by looking at the image what these coordinates will be. It can get...

Windows 2003 Server Does Not Stream FLV Videos.

When Macromedia Flash Player movie files that stream external FLV files (Flash videos) are placed on a Microsoft Windows 2003 server and then viewed in a browser, the SWF file will play...

Winter is Coming....

…but first new apps will arrive Yup, we’re working our booties off to bring you apps vital to survive the responsive web. We’ll have the groovy details for you soon, but for now enjoy a warm...

Working With Text in Visual Site Designer.

We here at CoffeeCup Software believe in design freedom. That said, there are certain best practices you should follow if you want your website to look its best. This is one of them. The best...

Working with Website Projects

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