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What is S-Drive Streams?

A Stream is a service provided by CoffeeCup that consists of a list of posts in descending order beginning with the most recent post. A typical Stream will contain a title, a subtitle, a list of...

What is Search Engine Optimization (SEO)?

Simply put, Search Engine Optimization (SEO) is the process of applying changes to a website in order to take advantage of an algorithm with the goal of ranking higher on search engine query...

What is the Difference Between a Layout and a Theme in the HTML Editor?

A layout includes the HTML for a basic webpage structure and allows you to provide your own content. This gives you more freedom over the appearance of your design. A theme includes three...

What is the Difference Between a Product and a Category?

A product is an item that you sell in your online shop. Each product belongs to a Category . A category is a group used to organize your products. For example, you can set up a category...

What is the Difference Between Shopping Cart Creator and Shopping Cart Designer?

Shopping Cart Creator (Pro and Basic) and Shopping Cart Designer Pro are two different programs with two different sets of functions. They cannot be used interchangeably. If you want to have an...

What is the Maximum Price I Can Charge for Something?

There is a maximum price limit of 999,999.99 for any currencies. Also keep in mind that PayPal has an $8,000 limit on transactions, so make sure your items are priced at no more than $8,000 if...

What is the Purpose of Audio Compression?

Until audio compression was invented, high-quality digital audio data took a lot of hard disk space to store. Let's go through a short example. Suppose you want to sample your favorite...

What is Web JukeBox?

Web JukeBox was designed to allow you to add music to your website without all the hassle of embedding a media player or opening ports in your router and firewall. You can add as many...

What is Website Color Schemer?

Website Color Schemer is a program that helps you choose a color scheme for your website. After all, we don't want OUR users creating websites with mismatched colors ;) Select colors...

What Kind of Customer Support Services Do You Offer?

You can find a wealth of video tutorials, Knowledgebase articles, and other helpful information in the help sections of all our software. You can reach this section by going to our site, clicking...

What Kind of Files Can I Upload to My Streams with Power Post?

Files can be attached to posts just as they would with e-mails, but limited to a 10 MB file size. Here’s a list of all the file types that Power Post supports: Images: .gif, .jpg,...

What Meta Tags Should I Add to My Website?

There are three main Meta tags that should be in all websites. They are listed below by importance.  Title: What Is The TITLE Element? Towards the top of a webpage's HTML code,...

What not to do when using Dreamweaver and WFB

When exporting your form to a Dreamweaver project there are a few things that you need to know first. Your form is exported in a _exported folder which holds all your form...

What Payment Options Do You Accept?

We currently accept all major credit cards (Visa, MasterCard, Discover, AMEX) as well as our new PayPal option. Unfortunately, we do not accept direct bank transfer as form of payment at this...

What Picture Formats Can PixConverter Convert?

CoffeeCup PixConverter can convert JPG, GIF, TIF, PCX, BMP, and PNG files.

What programs can be used with S-Drive?

CoffeeCup has quite a few programs in our lineup. Because there are so many, it's going to take some time to make all of our programs S-Drive-compatible. This list will show you which programs...

What's Flash?

Flash is a vector-based animation technology. Flash animations are quick to download, are of high quality, and look the same on different browsers. The problem with Flash is that search engines...

What's the Difference Between PayPal Express Checkout and Website Payments Standard?

If you use PayPal Express Checkout , when your customers check out, they will be directed to a page that requires them to log into their PayPal account or create a new one. Therefore, this is...

What's the Difference Between the Classic and New Web Form Builder?

Our Flash-based Web Form Builder has been one of our most popular applications to date, but we completely redesigned it to make it take full advantage of HTML 5, the most recent standard in web...

What’s Up with All This “Lorem Ipsum Dolor Sit Amet...” Nonsense?

"Lorem Ipsum" is a placeholder text used by publishers to fill the space where regular content will eventually be placed. If you're looking at it and thinking, "This looks...

When Adding Alternate Text to Linked Text, the Link is Disabled

If you are experiencing the loss of a link in a text object that you’re providing alternative text for, the problem is that you’re actually creating a new object. Once this new object...

When I Check Out Using Google Checkout, I Get an Error.

Possible Error #1: When I click Checkout using the Google Checkout payment option, I receive this error message: Google Checkout has returned an error! Ack: error Message:...

When I Check Out Using PayPal, I Get an Error.

When I click Checkout using the PayPal payment option in my online shop, I receive this error message: PayPal has returned an error! Ack: Failure Correlation ID: 81f242f06f3ec...

When I Import a Password File Into Website Access Manager, the Information Appears in the Wrong Fields.

In order for the information in your password file to appear in the correct fields, it must be in the following order: Real Name Title Username Password...

When I Print a Page in VSD, the Background Is Not Included.

This issue occurs because Visual Site Designer uses standard functionality from Internet Explorer when printing. To fix this issue, open Internet Explorer and go to Tools > Internet Options...

When I Published My Shop, it Overwrote My index.html Page!

Shopping Cart Creator saves its shops with the filename index.php . This won’t present a problem if your shop has its own unique domain name, such as shop.mydomain.com , but it may be...

When I Start Visual Site Designer, it Won't Go Past the Splash Screen.

This issue could be caused by having Large Fonts (120 DPI) enabled in Windows. Visual Site Designer only works with Normal Fonts (96 DPI). Here's how to change these settings: Windows...

When I Try to Add a Product to My Cart, Nothing Happens.

This issue is caused when your web server isn't properly configured to handle sessions. Sessions are how PHP remembers things like what a customer puts in their cart, subtotals, totals, and...

When I Try to Upload, I Get the Message "No Changes Were Detected."

If you receive this message, it is because you have already uploaded all your changes. If you feel you have received this message in error, go to Tools > Show Folder Status . This opens a...

When I View My Homepage on Other PCs, the Fonts and Layout are Different.

Most likely what is happening is that you've used a non-web-safe font. ( Click here for help understanding what a web-safe font is. ) The ultimate source of the font being rendered on a web...