System Requirements To use the latest version of CoffeeCup Places, the software must be installed on Windows Vista (yuck!) or Windows 7/8/8.1 with Internet Explorer 9 or higher. If you are...
Backup and Restore We have included a quick and simple way to backup and restore your Places profiles. To do this click File > Backup and save your backup to a location you will remember....
Now that you have all your profiles setup and are ready to go, let’s put them to good use! Places has a lot of neat features for such a small program. Using them is rather easy, but we want to...
An FTP program does not need a lot of settings to get the job done. That is why we have minimized the settings used in Places. There are two sections found under Tools > Settings , Options...
There are four different types of places that you can add when configuring a connection. Each connection type helps you maintain your documents, photos, music, and videos keeping everything...
With the growing number of social media, web accounts and cloud applications available to us, it can quickly become overwhelming to keep up with all of them. Also, having to manage these files,...
To backup your Direct FTP database, you simply need to copy the file to a secure location. Once you do that, you can then install Direct FTP on the new system and copy the file back. Here is...
Clicking the Servers button in the Toolbar or navigating to File > Manage Servers opens the My Servers window . The My Servers window allows you to set up a server profile you can use to...
What is Hosting? What do these terms mean? What is a Web Server? What does HTTP stand for? What is a Domain Name? What is an IP Address?...
If you are entering your FTP settings in Website Access Manager and cannot see the folders on your server when you click the Browse button to select your home directory, you'll need to...
If you connect to the Internet using a proxy server, you will need to configure this in Direct FTP before you can connect to your server. To access the proxy server settings, first click Edit...
Please note that these are all suggestions. If they do not resolve your issue, contact your hosting provider. Because they have all the information about your server and website, they are best...
Note : This feature is only available in version 5.2 or lower. Here's a useful feature for those among us whose spelling or typing skills are less than perfect. If you find yourself making...
There are several possible causes for this issue: 1. Have you tried refreshing your browser? 2. Have you tried deleting your temporary Internet files? To do this in Internet Explorer,...
CoffeeCup Direct FTP is a program designed to give users the ability to transfer files from a home computer to a server. For instance, if you are designing a website, you can use Direct FTP to...
To publish your website to the Internet, you will need to use either S-Drive or purchase space on a server where your website will be stored. Server space is owned by a hosting provider, such as...
Note : Although the information in this article is specific to GoDaddy, it can be applied to any hosting provider that uses subdomains of their primary domain. Please also note that GoDaddy...
You may want to contact Tripod and make sure you actually have FTP access with your account. If you don't, you will not be able to use Direct FTP to upload your files.
The trial version of Direct FTP has the same functionality as the registered version. The only difference between the two is that the trial expires after 25 days.
At this time, Website Access Manager only works with the FTP protocol running on port 21. SFTP and SCP run on port 22, so they are not compatible with the program. Because Website Access...
If you're experiencing issues accessing your remote folder with Website Access Manager, the culprit may be symbolic links. A symbolic link (or "symlink" in geek speak) is a link that points to...
If you are using a firewall, you will need to scan your computer for Internet-enabled programs. This ensures that your firewall is aware that the program exists and can therefore add it to a list...
You may get the following error message when you are configuring your FTP settings if you incorrectly selected the wrong home directory or if you already have an existing .htaccess file in your...
Making backups of your files is an important part of being a web designer. After all, you never know when you may need access a previous version of your website. Direct FTP makes it easy to back...
In order to properly use Website Access Manager, you must be connected to your server via an FTP connection. You can set up your FTP connection in Step 2 of the New Profile wizard or by...
If you receive a specific error, refer to the FTP Error Codes article in this Knowledgebase. If not, there are several possible causes for this issue. The best way to determine if the reason you...
This can occur if you upload your pictures in ASCII mode instead of binary. To switch the transfer mode, navigate to Actions > Transfer Mode , and then select the proper mode from the list....
If you experience errors uploading with Direct FTP, you may want to check the access logs on your server for any of the following FTP error codes. 500 Series: The command was not accepted...
If you're having trouble connecting, sometimes the solution is as simple as enabling Passive mode. You can find this option by navigating to File > Manage Servers and putting a checkmark...
Not only does Direct FTP have the ability to upload files, it also comes with a built-in, fully functional HTML editor. For the most part, the Editor functions just like any plain text editor,...
