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I Am Unable to Update the Quantity of Products in My Cart.

When I am at the checkout page for my shop, I see the quantity is set to 1 for a product that I just added to my cart. When I try to change the value to another number and click update...

How Do You Configure Shipping Within the Software?

CoffeeCup Shopping Cart Creator gives you control over all the elements of your online store. This includes all aspects of shipping, including setting a description and price. At this...

Can I Use Shopping Cart Creator on an Existing Website?

Shopping Cart Creator generates all the files you need to run your online shop, which means it can be used as a standalone website. Additionally, the Pages Tool gives you the option to add up to...

What Currencies Do You Support?

The following is a list of currencies supported by each merchant. This information could change at any time, so for the most complete, up-to-date list, visit each merchant's website.  ...

Do Customers Need to Register With PayPal to Make a Purchase?

Regardless of whether you are using PayPal Express Checkout or Website Payments Standard, your customers do not need to register with PayPal before they make a purchase. Website Payments...

I Can't Connect.

If you receive a specific error, refer to the FTP Error Codes article in this Knowledgebase. If not, there are several possible causes for this issue. The best way to determine if the reason you...

I Installed the Registered Version, but It's Still Running on the Trial Period.

It sounds like you either did not install the registered program after you downloaded it, or you installed it while the trial program was running. In either case, follow the directions below to...

Adding Actions Links

Action links allow a user to interact with your movie. To add an action link, first click the Add Hot Spot button in the Toolbar . This will insert a "hot spot" in the upper left-hand corner...

What are the Server Requirements to Use Website Access Manager?

To use Website Access Manager, you should be running an Apache or Apache-compatible server (including lighttpd and EhttpD). Windows IIS platforms are not supported even if they are running a...

How Many Files and Folders Can I Protect at Once?

With Website Access Manager, you can protect as many files or folders as you need.

How Do I Know if My Server is Compatible?

To use Website Access Manager, you should be running an Apache or Apache-compatible server (including lighttpd and EhttpD). To determine if your server is compatible with Website Access...

Can I Generate New Passwords For All My Users?

Yes you may! First, select all your users by going to Users > Select All or using the keyboard shortcut Ctrl+A . Next, go to Users > Generate New Password(s) . A window will appear...

Can I Add Multiple Users at Once?

Sure can! Go to Users > Add Multiple Users and type one username-password combination per line. The username and password should be separated by a comma, colon, or space. If you'd...

How Do I Back Up My Databases in Website Access Manager?

Backing up your files frequently is always a good call — you never know when a backup might come in handy. If you wish to back up your files for security purposes or to use your saved...

How Do I Configure My FTP Settings in Website Access Manager?

In order to properly use Website Access Manager, you must be connected to your server via an FTP connection. You can set up your FTP connection in Step 2 of the New Profile wizard or by...

How Do I Remove Website Access Manager From My Server?

If for whatever reason your .htaccess settings got messed up, the best option might be to just delete them from your server while you figure out the issue. To do this, go to Tools > Remove...

What are the Limitations of the Trial Version of Website Access Manager?

The trial version of Website Access Manager is the same as the regular version with two exceptions: You may only add five users, and the trial expires after 21 days.

Is There a Web Interface for Website Access Manager?

No, there is not. All updates and changes need to be made within the program.

Make a Backup of Your Site.

Making backups of your files is an important part of being a web designer. After all, you never know when you may need access a previous version of your website. Direct FTP makes it easy to back...

How Do I Configure the E-mail Settings in Website Access Manager?

Note : You should use the e-mail account provided by your e-mail provider, such as youraccount@comcast.net or youraccount@aol.com . Other accounts, including Hotmail, Yahoo!, and Gmail, may...

When I Try to Upload, I Get the Message "No Changes Were Detected."

If you receive this message, it is because you have already uploaded all your changes. If you feel you have received this message in error, go to Tools > Show Folder Status . This opens a...

I Get an Error When I Try to Configure My FTP Settings in Website Access Manager

You may get the following error message when you are configuring your FTP settings if you incorrectly selected the wrong home directory or if you already have an existing .htaccess file in your...

When I Published My Shop, it Overwrote My index.html Page!

Shopping Cart Creator saves its shops with the filename index.php . This won’t present a problem if your shop has its own unique domain name, such as shop.mydomain.com , but it may be...

How Do I Make an Animation Where Images Fade Into Each Other?

The following step-by-step instructions will show you how to create a Firestarter animation featuring three images that fade into each other. When you create your own animation, you can add...

How Do I Install Theme Packs?

Shopping Cart Creator themes are now grouped by dimensions. We currently offer themes in either 800px width or 1024px width. The following step-by-step instructions will show you how to install...

How Do I Manually Install HTML Editor Themes? (HTML Editor 2010 First Edition and Lower)

If you are using any version of the HTML Editor lower than 2010 SE, you will have to manually install any themes you buy from our Theme Shop . Here's how: Download your HTML...

Learn About HTML - Getting Started

What is ..., and where can I learn more about it? Where can I find a list of all the current HTML tags? How can I show HTML examples without them being interpreted as part of my...

I'm Using a Firewall, and I Can't Connect.

If you are using a firewall, you will need to scan your computer for Internet-enabled programs. This ensures that your firewall is aware that the program exists and can therefore add it to a list...

How Do I Configure Authorize.Net for Use With Shopping Cart Creator Pro?

Follow these steps to configure your Authorize.Net account for use with CoffeeCup Shopping Cart Creator Pro: Create an account with Authorize.Net. ( Click here more information about...

Which Web Design Programs is Website Access Manager Compatible With?

Because Website Access Manager works by adding and modifying .htaccess files, it is compatible with most any web design program, including Visual Site Designer, HTML Editor, and Shopping Cart...