Backing up your database
To back up your .clb file, personal settings, and the program itself, go to File > Backup Lockbox Database. This opens a window that allows you to save your everything to a location on your computer or to an external drive, such as a thumb drive or external hard drive. This method allows you to open and run LockBox normally from the new location.
Exporting your data to other formats
To export your LockBox information as a .csv, plain text, or Shared LockBox file, go to File > Export. This opens a window prompting you to choose which information to export and where you’d like to save it. This method backs up your information in a format that cannot be opened with LockBox, which comes in handy if LockBox malfunctions for any reason.
I can’t send e-mail within LockBox
If you experience issues sending e-mail with LockBox, your best bet is to go to Tools > Edit E-mail Settings and make sure your e-mail settings are correct. Please note that you should use the e-mail account provided by your web host, such as email@example.com firstname.lastname@example.org. Other accounts, including Hotmail, Yahoo!, and Gmail, may not work.
F.Y.I., general e-mail settings are the primary e-mail settings used to send e-mails from within the program. You should configure this section in the same way you would configure an e-mail program such as Outlook or Thunderbird. If you are unsure of this information, contact the company that provides your e-mail address..
Where does LockBox install to?
C:\Documents and Settings\Administrator\Application Data\CoffeeCup Software\LockBox
Windows 8,7 and Vista:
Here is a list of helpful articles that we believe can be helpful to you!
- What's New With LockBox 4
- Migrating your LockBox database to version 4.x
- How Do I Configure the E-mail Settings in Lockbox?
- I can't send e-mail within LockBox
- Backing up Your LockBox Information
- Importing a CSV File into LockBox
- How to customize the default e-mail message in LockBox
- Where does LockBox Install to?
- Receiving a List Index Out Of Bounds error when opening LockBox