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"Markup Data Folder Does Not Exist" Error

If you are using Windows XP, Vista or 7,8 and get the "Markup Data Folder does not exist!" error when you try to open the HTML Editor, you may have improperly set permissions for the...

"This Application Has Failed to Start Because the Application Configuration Is Incorrect" Error Message

After installing the software and launching the program for the first time, if you receive an alert that reads: Windows 8, 7, Vista: " The application has failed to start because its...

"Your form could not be submitted for the following reason(s)"

It's a good idea to test your form to ensure it works properly before making it publicly available. That way you can catch errors like this one! If you submit your form and you get this...

11001 in Request ConnectAsync 500 Host Not Found Winsock #11001

Error: 11001 in Request ConnectAsync 500 Host Not Found Winsock #11001 If you get this error when you try to upload, there are a few things you should try: Make sure you are connected...

11004 in Request ConnectAsync 500 No Data Winsock #11004

Error : 11004 in Request: ConnectAsync. Check your server profile settings and try again. 500 No Data (Winsock error #11004) This error can occur if you put something invalid in the Server...

425 Can't Open Data Connection

Error : 425 can't open data connection This error usually arises from not having passive mode turned on. To do this, go to File > Manage Servers , select the server profile you wish...

426 Connection Closed; Transfer Aborted or 503 Bad Sequence of Commands

Error : 426 connection closed; transfer aborted or 503 bad sequence of commands Some servers do not allow passive transfers and will return this error if you try using passive mode . Try...

530 Login Incorrect

Error : 530 login incorrect This is caused by an invalid username or password. If this connection has worked in the past, you may try deleting the profile and creating it again. Also, check to...

6 Visual Tips for Killer Emails

6 Visual Tips for Killer Emails Emails, emails, emails. Even though some people probably feel like they are practically drowning in emails and newsletters, it’s still a...

A Responsive Email in 6 steps

Coding and designing responsive newsletters is hard Email professionals say making a custom, responsive email takes days. They would be right— if it weren't for...

A script on this page is causing Internet Explorer to run slowly

When you try to publish or export your form using Web Form Builder, this alert may appear: Here's a quote from Microsoft that helps explain this error: " Because some...

A single design with great viewing experience on all devices

Designing for all devices Following our previous responsive design adventures you will feel pretty familiar with the tools and workflow in Responsive Site Designer . Here’s a quick...

A Website Needs to Adapt... or Die

Preface: A Mobile Explosion It was the end of 2009, about 8 years after the dot-com bubble burst; the Internet counts close to 200 million domain names, and over 230 million websites (none of...

About Cookies

The CoffeeCup Support System uses cookies to remember who you are after you have successfully logged on. If your browser is set up to not allow the saving of cookies, you will not be able to log...

Absolute vs. Relative Paths/Links

Still today, one of the more tricky and confusing things about HTML is linking to other pages and sites, especially when absolute and relative paths come into play. But worry not! Creating links...

Activating Your Account

When you first create your CoffeeCup account we will send a message to the email address you used with a link to activate your account. We do this to make sure you own that email address and...

Add Form Builder to Shopping Cart Creator for custom user information.

Have a form and want to add it to Shopping Cart Creator, no problem, we're here to help. Please note that the form will not submit with your cart, it will be a separate entity, so you may...

Add Web Form to Wordpress Blog

Have a WordPress Blog and wish to add your form to it? Don't panic, we're here to help, this article will walk you through a couple of scenarios our users have encountered. Using...

Adding a Drop-Down List to an HTML Form.

Drop-down lists are slightly different from other HTML form elements in that they present multiple options. This being the case, the HTML Editor contains a special tool for keeping your...

Adding a form to Responsive Site Designer

Web Form Builder is an amazingly powerful, responsive form creator. Create forms for registrations, surveys, purchasing and more. Now that you have created a totally cool form, it is...

Adding a List Box to an HTML Form

List boxes are slightly different from other HTML form elements in that they present multiple options. This being the case, the HTML Editor contains a special tool for keeping your list box...

Adding a menu to Responsive Site Designer

If you want to build good-looking, well-functioning navigation menus, then Menu Builder is exactly what you need. Menu Builder has been designed to help you build sophisticated, standards...

Adding a Radio Button Group to an HTML Form

Radio buttons are slightly different from other HTML form elements in that they present multiple options and only allow one choice. This being the case, the HTML Editor contains a special tool...

Adding a Responsive Menu To Your Page

Before we start, make sure you have secured your copy of (responsive) Menu Builder . This awesome app helps you create HTML & CSS3 navigation menus without coding—sweet! For the...

Adding a Search Box to Your Shop

An exclusive feature of the pro versions of Shopping Cart Creator and Shopping Cart Designer is the ability to create an online store with a comprehensive search function. Here are the steps you...

Adding a Slider to Responsive Site Designer

As we have said before, Responsive Content Slider is one crazy cool app that gives you full design control over each slide, without any restrictions. Now that you have created a totally cool...

Adding an External Style Sheet to Your Webpage

Cascading Style Sheets (also known as CSS or style sheets ) are an excellent way to control the design of your website. The one drawback is the excess code they can add to your website. This...

Adding an Image to Your Page

There are two different methods of adding an image to your page: Using the Insert Image window and using the Resource browser. The Insert Image window is a good choice if you want to specify image...

adding and duplicating rsd pages

Adding new pages to an RSD website In my previous tutorial, I illustrated how easy it is to rebuild a Visual Site Designer page into a fabulous, mobile-friendly design using Responsive Site...

Adding and managing images in RED

Working with images and graphics in Responsive Email Designer Before you can export/send your email creation, you must first decide how your email images will be hosted. You see, images are...