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When I Check Out Using Google Checkout, I Get an Error.

Possible Error #1: When I click Checkout using the Google Checkout payment option, I receive this error message: Google Checkout has returned an error! Ack: error Message:...

What’s Up with All This “Lorem Ipsum Dolor Sit Amet...” Nonsense?

"Lorem Ipsum" is a placeholder text used by publishers to fill the space where regular content will eventually be placed. If you're looking at it and thinking, "This looks...

What's the Difference Between the Classic and New Web Form Builder?

Our Flash-based Web Form Builder has been one of our most popular applications to date, but we completely redesigned it to make it take full advantage of HTML 5, the most recent standard in web...

What's the Difference Between PayPal Express Checkout and Website Payments Standard?

If you use PayPal Express Checkout , when your customers check out, they will be directed to a page that requires them to log into their PayPal account or create a new one. Therefore, this is...

What programs can be used with S-Drive?

CoffeeCup has quite a few programs in our lineup. Because there are so many, it's going to take some time to make all of our programs S-Drive-compatible. This list will show you which programs...

What Payment Options Do You Accept?

We currently accept all major credit cards (Visa, MasterCard, Discover, AMEX) as well as our new PayPal option. Unfortunately, we do not accept direct bank transfer as form of payment at this...

What not to do when using Dreamweaver and WFB

When exporting your form to a Dreamweaver project there are a few things that you need to know first. Your form is exported in a _exported folder which holds all your form...

What Meta Tags Should I Add to My Website?

There are three main Meta tags that should be in all websites. They are listed below by importance.  Title: What Is The TITLE Element? Towards the top of a webpage's HTML code,...

What Kind of Files Can I Upload to My Streams with Power Post?

Files can be attached to posts just as they would with e-mails, but limited to a 10 MB file size. Here’s a list of all the file types that Power Post supports: Images: .gif, .jpg,...

What Kind of Customer Support Services Do You Offer?

You can find a wealth of video tutorials, Knowledgebase articles, and other helpful information in the help sections of all our software. You can reach this section by going to our site, clicking...

What is Website Color Schemer?

Website Color Schemer is a program that helps you choose a color scheme for your website. After all, we don't want OUR users creating websites with mismatched colors ;) Select colors...

What is the Purpose of Audio Compression?

Until audio compression was invented, high-quality digital audio data took a lot of hard disk space to store. Let's go through a short example. Suppose you want to sample your favorite...

What is the Maximum Price I Can Charge for Something?

There is a maximum price limit of 999,999.99 for any currencies. Also keep in mind that PayPal has an $8,000 limit on transactions, so make sure your items are priced at no more than $8,000 if...

What is the Difference Between Shopping Cart Creator and Shopping Cart Designer?

Shopping Cart Creator (Pro and Basic) and Shopping Cart Designer Pro are two different programs with two different sets of functions. They cannot be used interchangeably. If you want to have an...

What is the Difference Between a Layout and a Theme in the HTML Editor?

A layout includes the HTML for a basic webpage structure and allows you to provide your own content. This gives you more freedom over the appearance of your design. A theme includes three...

What is Search Engine Optimization (SEO)?

Simply put, Search Engine Optimization (SEO) is the process of applying changes to a website in order to take advantage of an algorithm with the goal of ranking higher on search engine query...

What is S-Drive Streams?

A Stream is a service provided by CoffeeCup that consists of a list of posts in descending order beginning with the most recent post. A typical Stream will contain a title, a subtitle, a list of...

What is Hosting?

What is Hosting? What do these terms mean? What is a Web Server? What does HTTP stand for? What is a Domain Name? What is an IP Address?...

What is CD-DA or DAE?

The process of direct reading the audio data is called CD Digital Audio (CD-DA) or sometimes referred to as "Digital Audio Extraction" (DAE) or as "CD ripping" . CoffeeCup CD & MP3 Ripper uses...

What is an Image Map?

An image map is an image that acts as a link, but instead of simply acting as a link to a single page, the image acts as a link to multiple pages. For instance, say you have a map of the United...

What is a WIF File?

WIF is a vector-based image format used exclusively with our nifty Web Image Studio software, and it stands for Web Image Format . It’s not viewable in a browser—and therefore not...

What is a Web-Safe Font?

There are an awful lot of fonts in the world! For years, no doubt, you’ve been using a ton of them in word processing documents, party invitations, banners, etc. But have you ever noticed...

What is a Robots.TXT File

What is a robots.txt File? Sometimes we need to let search engine robots know that certain information should not be retrieved and stored by them. One of the most common methods for defining...

What is a Merchant Account?

Plastic, Not Paper If you own or run a business — especially an online business — you know that it's imperative that you be able to accept credit cards. To do this,...

What is a Horizontal Rule?

A horizontal rule (<hr>) is a line that goes across a webpage, like so: That was just a default horizontal rule — it's totally possible to create stylish ones, too! To...

What is a Favicon

What is a Favicon This little icon allows you to place your company logo or corporate brand in the browser address bar. Not having one of these will not have a direct negative effect on your...

What is a CNAME record?

CNAME stands for Canonical Name. It is a record kept by a domain registrar to re-direct domain names to other URLs while still preserving the domain name in the re-directed URL. The CNAME...

What HTML Tags Can I Use in the Long Description?

Most HTML tags can be used in the long description. Just be careful when adding scripts, as they could conflict with the cart itself. If you run into a problem, simply remove the scripts and/or...

What Happens to My Custom Themes when the Trial Version of Shopping Cart Designer Expires?

When the trial version of Shopping Cart Designer expires, you will no longer be able to open any of the custom themes you created or apply them to a store in Shopping Cart Creator. However, if...

What Happens if My Shipment is Lost or Stolen?

Please note that CoffeeCup is not responsible for lost or stolen packages through the mail carrier. As a courtesy, reshipment requests made within 30 days of original purchase on lost or stolen...