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JukeBox is Not Showing Up on My Website

If you only see a white box in the location of the JukeBox Player on your website, this either means you did not upload all files and folders along with your player, or the files were uploaded...

Web Video Player is Not Showing Up on My Website.

If you only see a white box in the location of where the Web Video Player is on your website, this means you did not upload all files and folders along with your player or that the files were...

What are the Video Dimensions of Each Skin in Web Video Player?

Each skin comes in two sizes: small and large. The small skin has an inside video size of 240x180 and the large skin has an inside video size of 320x240.

What File Types Can Web Video Player Convert?

Web Video Player converts MPGs, AVIs, MOVs, FLVs and WMVs to Flash quickly and easily. Just choose your videos and pick a player skin, and you are ready to upload your movies, clips, or...

FTP Overview.

What is FTP? What does FTP stand for? What do I use FTP for? What does ... mean? What is an FTP client? What is a server profile? What is Passive...

How Do I Use CoffeeCup Flash Photo Gallery in My eBay Auctions?

This tutorial will explain the changes you will need to make to the files created by Photo Gallery in order to use them on your eBay auction. You will need either an HTML editor (like, say the...

How Do I Resize the Elements in the Gallery?

All the elements in the gallery can be resized by dragging the edges. The thumbnail strip can only be resized horizontally by dragging the edges; any resizing for height is done under the Layout...

Changing Modes

There are three main modes for uploading files in an FTP client: auto, ASCII, and binary. All text-based files are uploaded in ASCII mode, whereas all images, movies, and audio files are uploaded...

Adding an External Style Sheet to Your Webpage

Cascading Style Sheets (also known as CSS or style sheets ) are an excellent way to control the design of your website. The one drawback is the excess code they can add to your website. This...

Links in JavaScript, DHTML, and Flash are Not Followed.

Sitemapper scans your website in the same way as the spiders from popular search engines such as Google  &  Bing . This means that it does not follow links in JavaScript, DHTML,...

Trouble with IIS 6 and Live Chat

If you uploaded the Live Chat files to your server running IIS 6 and have trouble, you will need to contact your host and have them take a look at the IUSR_ACCOUNT. The IUSR_ACCOUNT has to be...

Users Can't Log In to My Live Chat.

The only reason we know of for this is that the Admin area is not open on your computer. In order for users to log in to your Live Chat, the Admin console must be open and running on your...

Cannot Log In to the Admin Area

There are a few reasons why you may not be able to log in to the Admin area. 1. You did not upload the files to the exact URL you specified in Step 1 of the setup. If that is the case, the...

How to Add Flash Objects to Visual Site Designer.

Follow these steps to add a Flash object created in one of our Flash programs ( Photo Gallery , Web JukeBox , etc.) to a Visual Site Designer page. You will need to have both applications open....

Web Design

The Internet is all but a necessity for most people. It's almost as popular as the television; every household has one — or, in this case, has a connection. From social networking to...

What are Shareware, Trial Software, and Freeware?

In the mid-1980s Bob Wallace developed a word processor program called PC-Write. To further describe his program, Wallace came up with the term shareware . Jim Button , the creator of...

Tips for Downloading Software Online

Do you ever find yourself surfing the Internet, looking for software to complete a task you need to do, or to get something accomplished faster than you are now? I'm sure we all have at...

What is Search Engine Optimization (SEO)?

Simply put, Search Engine Optimization (SEO) is the process of applying changes to a website in order to take advantage of an algorithm with the goal of ranking higher on search engine query...

How Do You Use Free FTP?

Getting Started The first thing you have to do in order to use Free FTP is set up your server profile. You can do this by clicking File > Manage Servers . This will open the My Servers...

How Does Inheritance Work in Style Sheets?

Inheritance means the styles of one set of tags is inherited by another set of tags. For instance, say you have a style named Bob that's defined like this: . Bob { font-family: Arial ;...

Can coupons or discounts be applied towards the purchase of a bundle?

Because all of our bundles and weekly specials are already heavily discounted, coupons or discounts cannot be applied on your purchase.    After all, we do need to feed our hungry...

Using the Zoom Button

The zoom feature will allow you to define link areas with greater accuracy. For instance, what if we wanted to make a link area of a face? In "normal" view, we define our area like this:...

Creating a New Image Map

To create a new image map, click the button or click File > Map Wizard. This wizard will guide you through loading a new image and selecting the various image properties for your map. Note...

Post Your Image Map to Your Webpage

This is the final step in creating an image map -- posting the map on your webpage. There are two simple steps to this process. First, copy the HTML code from Image Mapper and paste it on...

Why Use CoffeeCup Image Mapper?

Creating image maps can be tricky. You have to specify coordinates for the areas of your map, and it is not always clear just by looking at the image what these coordinates will be. It can get...

Who Will be Able to View My Image Map?

Viewers will not need a special plug-in to use your image map. Anyone capable of viewing images and running JavaScript on their browser will be able to view and use your image map. Only very...

11001 in Request ConnectAsync 500 Host Not Found Winsock #11001

Error: 11001 in Request ConnectAsync 500 Host Not Found Winsock #11001 If you get this error when you try to upload, there are a few things you should try: Make sure you are connected...

530 Login Incorrect

Error : 530 login incorrect This is caused by an invalid username or password. If this connection has worked in the past, you may try deleting the profile and creating it again. Also, check to...

11004 in Request ConnectAsync 500 No Data Winsock #11004

Error : 11004 in Request: ConnectAsync. Check your server profile settings and try again. 500 No Data (Winsock error #11004) This error can occur if you put something invalid in the Server...

425 Can't Open Data Connection

Error : 425 can't open data connection This error usually arises from not having passive mode turned on. To do this, go to File > Manage Servers , select the server profile you wish...