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How Do I Change File Permissions? / How Do I CHMOD?

If you need to change the permissions of a file or folder on your server (a process also known as CHMOD ), you can use the handy tools in Direct FTP. First, select the file or folder whose...

Change Coloring Options

By default, the colors Image Mapper uses are as follows: Default area color: Gray Mouseover area color: Red Selected area color: Blue Of course, if the image you use has colors that...

I Forgot My FTP Username and/or Password.

Contact your hosting provider, and they will be able provide this information, as well as any other server account information you may need.

I Can't Save My SWF File After Creating It.

The issue is that the SWF file extension is either not associated with any program or it is associated with a Macromedia program. You will need to change the association to Internet Explorer....

Making Thumbnail Pages

Once you have chosen the image(s) you want to convert, you can use this option to create a thumbnail gallery of your image(s). Create HTML Thumbnail Table Choose a name for...

About Cookies

The CoffeeCup Support System uses cookies to remember who you are after you have successfully logged on. If your browser is set up to not allow the saving of cookies, you will not be able to log...

Cannot Convert Videos

Some users have reported that they are unable to convert videos using CoffeeCup Ad Producer. The problem has to do with a codec installed on the computer that is conflicting with ours. Codec is an...

How Do I Make Links to Different Sections of the Same Page?

You've been designing your site and have figured out that a page can be as long as necessary. This is great, but it can be a pain when you're dealing with longer pages. Help out your...

Squares or Question Marks Appear in Place of Spaces.

These characters will appear in place of spaces if the text was originally written in another application, such as Microsoft Word, and then copied and pasted into the Visual Editor tab . The...

How to Add a PayPal Button to Your Page

Follow these step-by-step instructions to add a PayPal Buy Now button to a Visual Site Designer page: Create your button through PayPal's system . Copy the HTML code to...

How to Create a Link

There are three different kinds of links you can use to connect your pages in Visual Site Designer: text, image, and button links. Here's how to create a text link: Select...

I Can't View the Help File.

Note : In HTML Editor version 2009 and later, the .chm help file was replaced with a PDF. To upgrade to the latest version of the HTML Editor, download it from your My Products page . If you...

How to Create a Music Player for MySpace

We've recently discovered how to incorporate a music player created with Web JukeBox into the now-ubiquitous MySpace . It requires some slight modifications, but once you understand the...

What's Flash?

Flash is a vector-based animation technology. Flash animations are quick to download, are of high quality, and look the same on different browsers. The problem with Flash is that search engines...

The Google PageRank Concept

The Google PageRank Concept Google, the worlds most successful search engine, has been on the cutting edge of ranking websites since it's inception. When Google was invented, it was built...

Uninstalling Software

Typically, you can uninstall the software with the uninstaller in the program menu by going to: Start > Programs > CoffeeCup Software > APP NAME > Uninstall If you are having trouble doing it...

No Such Interface Supported

If you get the "No Such Interface Supported" error when either launching HTML Editor or trying to access the Visual Editor in the program, this means you have installed the software...

How to Add Your Own Auto-Holidays (Version 4.2 and Lower).

Note : We've updated Web Calendar, and now it's better than ever (and easier than ever to perform tasks like the one in the article)! Since you already own it, you're entitled to a...

How to Remove the Trial MP3

The trial MP3 only appears in the trial version of Web JukeBox. To remove it, you will have to purchase and install the registered version. Once you've done this, just open your saved project,...

Upload Files to a Specific Directory

Once you've saved your Video Player files to your hard drive (XML, SWF, etc.), a window will appear with the files to upload and the code you need to copy to your hard drive. Click the...

How to Disable Firewalls.

Please note that disabling firewalls may compromise the security of your computer. If you must disable a firewall in order to use a program, be sure to enable it again once you are finished using...

Windows 2003 Server Does Not Stream FLV Videos.

When Macromedia Flash Player movie files that stream external FLV files (Flash videos) are placed on a Microsoft Windows 2003 server and then viewed in a browser, the SWF file will play...

How Do I Find the RGB or Hex Code for a Color on My Screen?

You can use the Eyedropper tool to select a color from anywhere on your screen. Here's how: First, select the Eyedropper tool from the Toolbar . This minimizes Website Color...

What is Website Color Schemer?

Website Color Schemer is a program that helps you choose a color scheme for your website. After all, we don't want OUR users creating websites with mismatched colors ;) Select colors...

What File Types Can Web JukeBox Play?

CoffeeCup Web JukeBox will only play MP3 files. It cannot play WMA, WAV, AAC or any other type of audio file. However, if you have an audio converter, like the one found in CoffeeCup MP3 Rip...

Can I Play Copyrighted Music on My Website Legally?

The short answer: Of course! The long answer: We feel that your website is basically an extension of your home. You are allowed to share the listening experience of your CDs with your...

What is Web JukeBox?

Web JukeBox was designed to allow you to add music to your website without all the hassle of embedding a media player or opening ports in your router and firewall. You can add as many...

JukeBox is Not Showing Up on My Website

If you only see a white box in the location of the JukeBox Player on your website, this either means you did not upload all files and folders along with your player, or the files were uploaded...

Web Video Player is Not Showing Up on My Website.

If you only see a white box in the location of where the Web Video Player is on your website, this means you did not upload all files and folders along with your player or that the files were...

What are the Video Dimensions of Each Skin in Web Video Player?

Each skin comes in two sizes: small and large. The small skin has an inside video size of 240x180 and the large skin has an inside video size of 320x240.