SSL Error - Page 1 - Post ID 285585

User 2892345 Photo


Registered User
1 post

Hi
I am having an error publishing my form using the Web Form builder, it was working fine until last month.

There error in the log is

--- START SDrive Callback Output ---
There has been a problem negotiating an SSL or TLS connection. The program cannot continue. Please contact your hosting host provider. [35] Additional information: error:1407742E:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert protocol version.
--- END SDrive Callback Output --

Can you please shed some light on this.
Thanks
Yannick
User 187934 Photo


Senior Advisor
20,181 posts
Online Now

Hi Yannick,
If your publishing to S-Drive make sure you have the latest update that has the SSL setting in it. If your publishing to your own host we may be able to help you figure the issue out if you share a link to the form.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 138761 Photo


Registered User
14 posts

i'm using the latest update of web form builder 2.5, and i am getting the same error
User 187934 Photo


Senior Advisor
20,181 posts
Online Now

Hi ProPhat,
Can you share a link to your form/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 93426 Photo


Registered User
6 posts

Eric Rohloff wrote:
Hi ProPhat,
Can you share a link to your form/
User 93426 Photo


Registered User
6 posts

I'm using web form builder 2.5, Build 5437 and i am getting the same error and Im using webform builder to post to my sdrive
User 187934 Photo


Senior Advisor
20,181 posts
Online Now

Hi Marc,
Can you share link to your form?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 93426 Photo


Registered User
6 posts

Im not sure what link you need if I'm using webform builder to upload to my sdrive
I even tried to connect to my sdrive with Coffee direct ftp and get error
There has been a problem negotiating an SSL or TLS connection. The program cannot continue. Please contact your hosting host provider. [35] Additional information: error:1407742E:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert protocol version.

but I can log into my sdrive thru my browser and see my forms
User 187934 Photo


Senior Advisor
20,181 posts
Online Now

When you publish your form through the form builder it should provide you with a link to your form and the code you need to place in your page for your website.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 93426 Photo


Registered User
6 posts

Ah unfortunately I deleted the original form in my sdrive (trying to put it back) so its not showing on the website and i have it saved on my computer and I'm not sure how to get the link that was produced when I originally render the form
I went o my site and retrived this https://www.coffeecup.com/api/sdrive/fo … s%2520form

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