smtp problem - Page 2 - Post ID 293428

User 2523479 Photo


Registered User
8 posts

Hi Bosco,

it shows me it in attachment.
it sends the email to email in notification, but not to the confirm email.

Thanks
User 2906089 Photo


Registered User
222 posts

Hi Josef,

If I was you, I would open a Support Ticket with CC to help get this resolved.

Good Luck
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User 122279 Photo


Senior Advisor
14,447 posts

I would add to Bosco's reply that sending the project file to CC support is a must. You can zip the file, and if it is too big, pop it into your Dropbox or similar. I was actually also wondering why there is a github address showing up.
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User 187934 Photo


Senior Advisor
20,181 posts

The githhub link is in the error script of the phpmailer.cls.php file line 3316
Your smpt settings aren't correct so it's not connecting so follow link.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

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User 458539 Photo


Registered User
1,583 posts

What program do you guys use to edit php docs?

Byron
User 187934 Photo


Senior Advisor
20,181 posts

CC's HTML Editor
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2523479 Photo


Registered User
8 posts

Hi Eric,

if the smtp settings aren't correct, why it sometimes sends the emails? I have the email, but it shows the error.

thank you
User 187934 Photo


Senior Advisor
20,181 posts

Can you go back to php ver 7.0?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2523479 Photo


Registered User
8 posts

Hi Eric,

No. I can’t.

Thanks
User 2906089 Photo


Registered User
222 posts

Hi Eric,
Thank, I never looked under the hood. I did get a kick seeing the comments left by the builders of phpmailer.

//Include a link to troubleshooting docs on SMTP connection failure
//this is by far the biggest cause of support questions
//but it's usually not PHPMailer's fault.
return $this->language[$key] . ' https://github.com/PHPMailer/PHPMailer/ … ing';


Many things are really clear now.



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