Email Auto Respond Message - Page 1 -...

User 473299 Photo


Registered User
144 posts

I would like to send the auto respond message to [email] and to my own email address, so both, because some people [email] don't receive the message and it would than be easy to send them the message I also receive. It is only a dropdown, is there another way to solve this.
User 2088758 Photo


Senior Advisor
2,949 posts

Hi Linda,

I have been working with web form builder for many years and I really don't think there is a way to do this from within the application itself. This type of behavior would have to be modified after export which would have to be re-coded every time you make a change on the form and export it again.

My guess the only reason they would not get the message is that it is going to their spam. The message they receive is only the confirmation message anyway. You should still get the the email from them allowing you to respond. Not entirely sure what the issue is.

You may want to put a little note on your web from somewhere that tells your clients to check their spam folders if they do not receive a confirmation message. Not sure what else you could do.

Hope this helps
Taking over the world one website at a time!

Steve Kolish
www.misterwebguy.com

YouTube Channel:
https://www.youtube.com/channel/UCL8qVv … ttneYaMSJA
User 473299 Photo


Registered User
144 posts

Thank you, we checked all spam folders and tried many email addresses, we can't find them in the spam. I changed the user.cfg.php file to with the appropriate values, confirmed by the provider, but that doesn't help. I filled in smtp-user, smtp-password, smtp-host and saved to file.

Maybe I need to do more with this file (different place, rename)?

$user_config['mailer']['service'] = 'localhost';
$user_config['mailer']['smtp']['auth'] = true;
$user_config['mailer']['smtp']['user'] = 'name@your_domain.com';
$user_config['mailer']['smtp']['password'] = 'password';
$user_config['mailer']['smtp']['host'] = 'mail.your_domain.com';
$user_config['mailer']['smtp']['port'] = '25';
$user_config['mailer']['smtp']['secure'] = '';
User 187934 Photo


Senior Advisor
19,572 posts
Online Now

Doesn't the notification cover this? I have several forms that I get the same information that the user filled out in the form.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 473299 Photo


Registered User
144 posts

They get the notification on the screen, but I also want them to receive the email because the workshop is sometimes a couple of month later, so they need to save the info. There is a lot more info in my email than in the notification.
User 187934 Photo


Senior Advisor
19,572 posts
Online Now

The notification on the screen would be the confirmation.
The notification and the confirmation are two separate things.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 473299 Photo


Registered User
144 posts

I know, maybe I didn't understand your sentence: "Doesn't the notification cover this?"
User 187934 Photo


Senior Advisor
19,572 posts
Online Now

I guess I don't understand who your trying to send the form info to.
The notification tab in the form builder has the ability to send the filled out form results to the person that filled it out and any other email you wish to enter.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 473299 Photo


Registered User
144 posts

Some emails are not correctly send. It seems that many providers at least in the Netherlands block port 25, which seems to be used when sending the confirmation message after filling in the form. What to do?
https://www.123-webhost.nl/kennisbank/i … article=62
User 187934 Photo


Senior Advisor
19,572 posts
Online Now

Looks like you can do this on the host.

http://php.net/manual/en/mail.configura … .smtp-port
http://stackoverflow.com/questions/5913 … -25-to-587
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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