User Manual May be Helpful

User 298493 Photo


Registered User
19 posts

Another poster had asked about a S-Drive User Manual.

I was checking out the S-Drive, which I think is a fantastic program, but probably confusing to some people because there is no actual "Help" menu on the S-Drive page. I understand that there are several support articles and a lot of forum posts, but you have to search and it isn't in a "step by step" order that is easily understood.

There also isn't a complete explanation of what S-Drive is. All the other downloadable CC programs have an actual description page. With S-Drive, there really isn't any exlplanation of what it is. I think a basic explanation of the power of S-Drive would help people understand about what a powerful and seamless program this is for running the CC software.

I have been using CC since 2002 and have found it to be some of the best software I have used. I have found all the programs to be easy to use and the support to be outstanding. Besides that, I love coffee.
"If you always do what you always did, then you will always get what you always got."
User 187934 Photo


Senior Advisor
18,154 posts

Suz, I would think after CC removes S-Drive out of Beta testing more formal pages will be put up on their website. Since S-Drive is CC's own hosting service and is only available through VSD right now, if you look at the help pdf for VSD S-Drive is explained in there.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com
http://ericrohloff.com/property/
User 2147160 Photo


Registered User
9 posts

Suz, you make a very good point. We've tried to account for user confusion by creating knowledgebase articles that can be accessed in the right column of the Settings tab, but a PDF of everything there is to know about S-Drive would be a great idea.

Eric, S-Drive now works with our Shopping Cart Creator software too! Pretty soon we'll have it working with other programs as well. S-Drive integration with DirectFTP and the HTML Editor is a priority for us right now, so be watching for those in the near future.

Any other suggestions about how to make S-Drive easier to understand are totally welcome!
User 2225678 Photo


Guest
3 posts

I have a simple question - why is my account not showing. I can't find or understand the place to to make it public to share with others! If I can't share it... why do I need it?
User 103173 Photo


VP of Software Development
0 posts

Rose Bowl Gathering wrote:
I have a simple question - why is my account not showing. I can't find or understand the place to to make it public to share with others! If I can't share it... why do I need it?

What exactly are you trying to share Rose?
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User 2225678 Photo


Guest
3 posts

Maybe they were working on the system because it was coming up as Not Showing and I kept Activating over and over.

Then later it did.

Is there a way to tell how many subscribers there are?

Suggestion:

Take someone who is not a super techie and ask them to set this up and understand it and make it function.

Then write a short manual or page on how to do it.

Thanks.
User 2225678 Photo


Guest
3 posts

PS. I think from the questions they ask, you will know what issues need to be addressed from that. :rolleyes:

When you are so familiar with your system, it is hard for you to see how others have to learn it.

This is a really great thing, if we can figure out the bells and whistles.
User 9635 Photo


Registered User
4 posts

I'd say, a downloadable user manual for every product of CC would be useful so that one knows what he/she gets before deciding to buy, without having to use the trial version. I'm thinking of using CC Shop Creator Pro and Shop Designer Pro, but not for shopping rather for my dictionary (as CC still doesn't produce a client side CMS although so many many people are asking for it. Hello CoffeeCup, anybody out there, hearing our calls?). With a manual I'd be able to see whether it's even worth trying with the trial version.
Have fun :)
User 2073552 Photo


Senior Advisor
1,625 posts

Dieter Doum wrote:
I'd say, a downloadable user manual for every product of CC would be useful so that one knows what he/she gets before deciding to buy, without having to use the trial version. I'm thinking of using CC Shop Creator Pro and Shop Designer Pro, but not for shopping rather for my dictionary (as CC still doesn't produce a client side CMS although so many many people are asking for it. Hello CoffeeCup, anybody out there, hearing our calls?). With a manual I'd be able to see whether it's even worth trying with the trial version.
Have fun :)


Personally, why would you want a manual when you have the entire program sitting in front of you waiting to be tested??? You would rather read about what it does vs seeing what it does??? If you read the description on the item page you are wanting to buy, it has a detailed description of what the item is... And if you want more, then you download the "Free Trial". But CC writing a manual for you to read seems a little redundant...

As for the CMS, I believe CC is trying to stay away from them... Because they offer LifeTime Software, which means once you buy it, you get free upgrades for life... And with CMS, I do not believe they would be able to offer that, and plus CMS is a lot harder to code then some of this stuff. :P

P.S. - If you really want a manual, write Jo Ann and ask her what the program can do. :P
"An Apple doth not fall far from its tree, yet an orange does."

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User 38401 Photo


Registered User
10,951 posts

F1 is your friend, every program that I've ever used with CC has a manual within the program, just hit F1 and it opens the help file. These are usually PDF files so if you go to the installation you can probably find the file yourself and open it in your favorite PDF program and read it at your leisure.

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