Delete/Cancel S-drive account - Page...

User 245356 Photo


Registered User
52 posts

Nothing personal guys and gals as I love your software, but I was emailed today indicating that I would start being billed for my s-drive account. I used it to test a VSD and Form builder project, but I have my files on my own server and do not need the s-drive account.

I can't seem to figure out how to cancel this and avoid being billed.

What do I need to do?

Kenneth
User 103173 Photo


VP of Software Development
0 posts

Well posting in the forums probably is not the best way Kenneth. ;)

You can do this right within S-Drive Dashboard at https://www.coffeecup.com/sdrive/plans

Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2644330 Photo


Guest
1 post

Hi, I just want to delete my website and close my account that is all. Nothing personal, but I just don't know how and where to go Please help me.

Thank you.
User 38401 Photo


Senior Advisor
10,951 posts

Scott Swedorski wrote:
Well posting in the forums probably is not the best way Kenneth. ;)

You can do this right within S-Drive Dashboard at https://www.coffeecup.com/sdrive/plans

User 2668029 Photo


Guest
1 post

hi,

i want to delete the account i'm currently using, how do i do this? i don't see where to click on the page: https://www.coffeecup.com/sdrive/plans

i do want to use my s-drive account, but need to start over.

thanks for your help
User 187934 Photo


Senior Advisor
20,181 posts

Login to your account and open a support topic.
https://www.coffeecup.com/help/myroom/opentopic/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 441331 Photo


Registered User
14 posts

On the dashboard it shows my S-Drvie plan, and says I can cancel at any time, but there are NO OPTIONS that I can see to cancel the S-drive account.
User 103173 Photo


VP of Software Development
0 posts

Amazonian wrote:
On the dashboard it shows my S-Drvie plan, and says I can cancel at any time, but there are NO OPTIONS that I can see to cancel the S-drive account.

Why are you posting this here? You already cancelled it through your support room earlier today. ;)
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 441331 Photo


Registered User
14 posts

Scott Swedorski wrote:
Amazonian wrote:
On the dashboard it shows my S-Drvie plan, and says I can cancel at any time, but there are NO OPTIONS that I can see to cancel the S-drive account.

Why are you posting this here? You already cancelled it through your support room earlier today. ;)


I looked into this and my better half cancelled on the support site... and I tried to figure it out here. However, it does beg the question, how do you cancel it from the dashboard...

Well posting in the forums probably is not the best way Kenneth. ;)

You can do this right within S-Drive Dashboard at https://www.coffeecup.com/sdrive/plans
User 103173 Photo


VP of Software Development
0 posts

Amazonian wrote:
Scott Swedorski wrote:
Amazonian wrote:
On the dashboard it shows my S-Drvie plan, and says I can cancel at any time, but there are NO OPTIONS that I can see to cancel the S-drive account.

Why are you posting this here? You already cancelled it through your support room earlier today. ;)


I looked into this and my better half cancelled on the support site... and I tried to figure it out here. However, it does beg the question, how do you cancel it from the dashboard...

Well posting in the forums probably is not the best way Kenneth. ;)

You can do this right within S-Drive Dashboard at https://www.coffeecup.com/sdrive/plans

Go to the Dashboard and select your Plan under your account (upper right drop down). You can then upgrade or downgrade at any time. Easy as 1-2-3. ;)
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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