HELP ! Where have the 'Components'...

User 2477927 Photo


Registered User
23 posts

I am in panic mode - I know you guys will have this covered, but what happened to all my components in RSD2? It upgraded to the full version from the Beta and my components library is all but empty.
Desperately need the Accordion one back
User 122279 Photo


Senior Advisor
12,727 posts
Online Now

Is this in the Bootstrap part of RSD2? The same thing happened to me. I got the advice to delete the file SharedSettings,
C:\Users[username]AppData\Roaming\SharedSettings.ccs, and that worked.
What I actually did, was not deleting that file, I just moved it to a different location. The system will then create a new file by the same name. I restarted RSD and saw that the components were back. Afterwards I put the original SharedSettings file back, deleting the new one, and the components were still there.
The reason for not actually deleting the file is, that if you do, and are using DFTP, all your server settings will be lost as well.
Ha en riktig god dag!
Inger, Norway
My new honey site, built with RFF: https://eikweb.com/horgenhonning/
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/


User 2477927 Photo


Registered User
23 posts

I am Speechless Inger - Thank You.
Problem solved in 20 minutes!!

User 84349 Photo


Registered User
65 posts

Inger
That's a brilliant solution and would have saved me a couple of hours reinstating my ten ftp naccounts and it happened twice.

Regards

Russ
Russ
User 166871 Photo


Registered User
185 posts

Me too, unfortunately I deleted the shared settings file and emptied the recycle bin, before I realized the DFTP were gone.
Gladly, I had exported those settings to a file for safekeeping and was able to import them into DFTP and be on my way. Lesson learned about unintended consequences. If you use DFTP export your setting occasionally!!;)
Vista Tom


User 2706435 Photo


Ambassador
409 posts

What component should be in the Bootstrap Theme? I have just 7 categories, and not even a navigation component.
User 2706435 Photo


Ambassador
409 posts

I suggest everyone do this
For kicks, I renamed that file as well, and - the other components showed up in Foundation and Bootstrap.

I wouldn't have known I was missing any components. For instance, I thought that CC slimmed down their components for RSD 2 from the beta because they eventually want to sell components, and my installed version had some categories missing, like Blends and Filters (but had navigation). But renaming that file restored many categories, especially in Bootstrap.

That is definitely an issue for CC to look at - they read the forums, so I hope they get this.
User 122279 Photo


Senior Advisor
12,727 posts
Online Now

In RSD Bootstrap 4 you should have 16 categories with some content. Navigations are among them.
Ha en riktig god dag!
Inger, Norway
My new honey site, built with RFF: https://eikweb.com/horgenhonning/
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/


User 84349 Photo


Registered User
65 posts

I have reported this to Adam East a few days ago.
Quote from Adam
I have added it to our list of items to look into. Thanks again


Regards

Russ
Russ
User 103173 Photo


VP of Software Development
0 posts

If anyone does have this issue, please contact support before deleting that file. We are trying to gather more information on why this is only happening to a few people so we need to get some OS data. This will then help us debug what is going on.
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