Unable to login to email server... -...

User 2623310 Photo


Ambassador
282 posts

Inger,
I also use gmail for red. I had to do this in order for red to work.

https://www.coffeecup.com/help/articles … n-for-red/

See if this helps you out.
User 122279 Photo


Senior Advisor
13,346 posts
Online Now

I've already tried that. Didn't help.
Ha en riktig god dag!
Inger, Norway
This site was made before we were able to create components through the app:
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/
My work in progress right now:
Components for the same as above + HTML Editor: https://mock-up.coffeecup.com


User 10077 Photo


Senior Advisor
1,074 posts

STEFKE wrote:
The subscription by year is for loyal trusted licenses user that buy all the software to expensive. Please give an free upgrade or with an discount price of 50% of the new version


You are incorrect in your sarcasm.

CC already gives free software and free upgrades with their subscription.
- Responsive Email Designer and upgrades
- Site Designer and upgrades (upper 2 annual plans)

Personal & Specialized Help for Coffeecup Users including training for Site Designer, Form Designer and Web Form Builder via Zoom
Email me at cchelp@uscni.org or call 865-687-7698

How-To Instructions for Coffeecup Users (tutorials, examples, and downloads)
http://usconsumernet.net/help-for-coffe … -users.php
User 122279 Photo


Senior Advisor
13,346 posts
Online Now

I tried with another server, a Norwegian one, where I have one of my domains. I got the same as Eric describes, setup test went well, but can't send anything.
Ha en riktig god dag!
Inger, Norway
This site was made before we were able to create components through the app:
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/
My work in progress right now:
Components for the same as above + HTML Editor: https://mock-up.coffeecup.com


User 10077 Photo


Senior Advisor
1,074 posts

I tested sending via a standard POP account this morning and everything worked just fine. No hiccups.
Personal & Specialized Help for Coffeecup Users including training for Site Designer, Form Designer and Web Form Builder via Zoom
Email me at cchelp@uscni.org or call 865-687-7698

How-To Instructions for Coffeecup Users (tutorials, examples, and downloads)
http://usconsumernet.net/help-for-coffe … -users.php
User 2889309 Photo


Registered User
6 posts

Sounds like this is a bigger problem than I just can't figure it out, if 2 Senior Advisors are having the same problem. ;)
Hopefully, it can be looked into and corrected or a fix found.
I also tried to send it from my Outlook address but, could't get it to even connect.

Happy Thanksgiving everyone!
Lloyd
User 122279 Photo


Senior Advisor
13,346 posts
Online Now

They are looking into it. But also, Thanksgiving is kind of getting in the way today... ;)
Ha en riktig god dag!
Inger, Norway
This site was made before we were able to create components through the app:
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/
My work in progress right now:
Components for the same as above + HTML Editor: https://mock-up.coffeecup.com


User 10077 Photo


Senior Advisor
1,074 posts

Zach Wojohn wrote:
Sounds like this is a bigger problem than I just can't figure it out, if 2 Senior Advisors are having the same problem. ;)

I just added a totally separate email address to RED and it added the account and also sent successfully. Do you have the correct outgoing port and connection security set? If so, and it still doesn't work, I'd open a support ticket.
Personal & Specialized Help for Coffeecup Users including training for Site Designer, Form Designer and Web Form Builder via Zoom
Email me at cchelp@uscni.org or call 865-687-7698

How-To Instructions for Coffeecup Users (tutorials, examples, and downloads)
http://usconsumernet.net/help-for-coffe … -users.php
User 122279 Photo


Senior Advisor
13,346 posts
Online Now

Brian, I don't quite understand. I have also added a separate email account, and it connects but does not send. In a previous post you said you had used the POP settings, but AFAIK POP is for incoming mail. I have used SMTP settings, for outgoing mail. Which server is it that stops the process, the outgoing mail server that we use, or the incoming server that the recipient uses?
When it comes to Gmail, Outlook, Yahoo etc, we don't have access to any settings, only our own user details.
What is it that you do differently from the rest of us?
Ha en riktig god dag!
Inger, Norway
This site was made before we were able to create components through the app:
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/
My work in progress right now:
Components for the same as above + HTML Editor: https://mock-up.coffeecup.com


User 187934 Photo


Senior Advisor
19,265 posts

I was able to get mine working. What I didn't notice is that it wasn't changing the From: and the Reply to: to match the server I was using. After manually changing, to match each server being used, all emails are working. AOL, Gmail, and BlueHost.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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