Unsuccessful transfer of a very large...

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Using build 166 as a trial, I tried to transfer a 500 MB file from Dropbox to OneDrive. The reading of the file on Dropbox seemed to work, but the file did not copy to OneDrive. And no error message was given. Smaller files (~15 MB) seem to transfer fine, but the big one did not. Any help here?

In making a transfer from one service to another, does Places download the file to a temporary location on the local computer and then upload it from there to the new service? Or is an intermediate CoffeeCup server used? If the former, is the downloaded file deleted after the transfer is made?
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VP of Software Development
49,402 posts

Using build 166 as a trial, I tried to transfer a 500 MB file from Dropbox to OneDrive. The reading of the file on Dropbox seemed to work, but the file did not copy to OneDrive. And no error message was given. Smaller files (~15 MB) seem to transfer fine, but the big one did not. Any help here?

Have you reached your transfer limit to OneDrive for the day? We have no single file limit size though. Under the Settings you can enable logging. If you give the transfer another try, that log file will contain useful information. If it does fail again, open a support ticket and attach that log file.

In making a transfer from one service to another, does Places download the file to a temporary location on the local computer and then upload it from there to the new service? Or is an intermediate CoffeeCup server used? If the former, is the downloaded file deleted after the transfer is made?

Yes, that is how it works. Files are copied to your computer first and then they are uploaded to the destination. Upon completion of the upload (or cancel) the files are deleted.
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User 1755379 Photo


Registered User
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I wasn't aware that OneDrive had a daily transfer limit. The failure today occurred in the first attempt to transfer the 500 MB file. So I guess a daily limit would not have been reached in that case.

Can you tell me in what folder I would find a file that was downloaded by Places, if for some reason it was not deleted?
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VP of Software Development
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Bob wrote:
I wasn't aware that OneDrive had a daily transfer limit. The failure today occurred in the first attempt to transfer the 500 MB file. So I guess a daily limit would not have been reached in that case.

Can you tell me in what folder I would find a file that was downloaded by Places, if for some reason it was not deleted?

It is the Windows Temp folder, but I doubt you will find anything there.
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OK. I'll open a support ticket. Thanks.
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Scott (vel al):

Bob wrote, in part:
"In making a transfer from one service to another, does Places download the file to a temporary location on the local computer and then upload it from there to the new service? Or is an intermediate CoffeeCup server used? If the former, is the downloaded file deleted after the transfer is made?"

to which part Scott wrote:
"Yes, that is how it works. Files are copied to your computer first and then they are uploaded to the destination. Upon completion of the upload (or cancel) the files are deleted."

which confused joecu, who now writes:
I misunderstand something/things:
a) I thought perhaps one's file transfers were made from one service by copying to a *Places server*, and then sent on to another of one's destination services, as requested by one's localmachine installation of Places.
b) The other possibility I envisioned was that one's file transfers were made by downloading from one service and copying to a large pendrive with Places installed on it, and then uploaded from there to another of one's services and then deleted from said pendrive.
c) It now sounds like the files are downloaded to one's local computer from a service and then uploaded from one's local computer to another service, with the local machine's copies deleted. BUT...
I wonder about certain scenarios:
1) Bob is, I believe, referring to a personal computer--which could well have terabyte drives--and would likely impose no limitation there. If this method of sending files from one service down to the local computer and back up to another service were done with Places installed on a pendrive attached to a borrowed laptop with a diminutive drive that was well filled, what would happen? Would partial transfers be written and left behind?
2) For that matter, what would happen if the pendrive were plugged into a borrowed PC with large drives that were nearly full? Would partial transfers be written and left behind?
3) Is there a setting to use only folders on the *pendrive* for the file copies (and, e.g., .log .tmp files) during transters? (There is *another reason* apart from drive space for wondering this!)
4) *Particularly in the case of using a pendrive with Places installed on it that is plugged into a computer not in my exclusive control* the copying of cloud files into the Windows temp folder may normally be deleted, but if I cannot restrict the copying to my pendrive and the computer shuts off, sticks in hibernation, resets, loses its power or supply, etc., (these things happen) how do I then protect my data if it's been copied into someone else's Windows temp folder(s)?
5) If the files go into the host computer's Windows temp file and are only deleted, *this* could be a problem. Are they wiped?
There are probably other scenarios I can think of that make me wary of files being written to a host computer when I wish to confine my info to a removable drive, but these will do for starters. These are not fully my paranoid questions; they are inspired by other pendrive-installable apps that promise to write no files to a borrowed/public host computer (perhaps other than hardware handshakes on plug-in).
Any information on these and other related situations that may come to others' minds would be appreciated.

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