Well, that really has buggered up my day. What annoys me is that I have to go and find all the IDs and Passwords for everything again and then re-enter them. This is going to take at least a day to get everything found again. In a lot of cases I am going to have to change all my passwords because I used LockBox to keep my passwords, which I made to be impossible to remember and that is going to be a major pain in the backside.
What I would like know is; why was I held to ransom by CoffeeCup? I was effectively told that unless I spent more money then I couldn't get my data. I should have been given the option to get my data out, even printed on a sheet of paper or, better, in a csv file. I should not have been told to spend $28 or that's it, sonny, your data has been lost.
But what CoffeeCup shouldn't do is to say to me that my data has been lost unless I pay a extortion fee to extract it again. I dont know what happened here but there should be a way to get my data out of the application without being blackmailed into losing my data. This is nothing short of a disgrace and certainly in some countries is quite illegal.
It may have been a trial edition of a later version but my issue is still valid. It should not have deleted my data it should have told me that I have a certain number of visits to extract my data and revert back to an earlier paid-for version but it should not have tried to extort money out of me and delete my data when I went back to a previous version.
I am going to ask for one good reason why I shouldn't be billing CoffeeCup for my time in getting the data back in.
Pam: "I wonder what my name means in Welsh"