Lockbox 4.0 started taking minutes to open files on server - Post ID 244590


Registered User
8 posts

Just in the past few days, Lockbox 4.0 (91) has started to take up to several minutes to open password files on my Windows server. Local files still open as expected. Other desktop systems in the office can still open the same network files instantly on the same same server. Other than MS updates the only software recently installed was MS LifeCAM webcam drivers, and Zoom.us video conferencing. I will remove both and report back.
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Darrell P. Getz, President
Excel Consulting Ltd.


VP of Software Development
49,402 posts

Have you tried upgrading to v5 to see if that helps?
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Registered User
8 posts

No, I have a lot of data in 4 and have not tried that. I was working fine until a couple of weeks ago. Must be something I installed. I works fine on several other PCs in my network. Also of interest, the cursor turns to an hourglass with the letters SQL on the lower half. That makes no sense since this does not appear to be an SQL app.

Any suggestions would be appreciated.
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Darrell P. Getz, President
Excel Consulting Ltd.


VP of Software Development
49,402 posts

excel wrote:
No, I have a lot of data in 4 and have not tried that. I was working fine until a couple of weeks ago. Must be something I installed. I works fine on several other PCs in my network. Also of interest, the cursor turns to an hourglass with the letters SQL on the lower half. That makes no sense since this does not appear to be an SQL app.

Any suggestions would be appreciated.

I would still recommend upgrading to version 5 before anything else. Just keep a backup of the database.
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Senior Advisor
928 posts

Let me reiterate what Scott said: Keep a backup of the ver.4 database! That way, if something doesn't work and you need to go back to ver.4, you can.
Brian

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Registered User
8 posts

I purchased 50 license of v4 for $60 (999 less 940 discount) on August 29, 2013 and there does not appear to be a similar deal for V5. Also, I spoke to support and was advised that Lockbox V5 database does not support multiuser file sharing in a windows network, so I was advised not to proceed with the upgrade. Does V5 prevent opening of the file by multiple users on a network, because V4 does not.

Brian, it is not so easy to roll back to V4 database backup because we have hundreds of passwords in several different databases and new passwords and changes are happening all the time. I love Lockbox 4 and would be happy to upgrade if your developers could build it on a database that supports multiuser access on a windows network.
_______________________
Darrell P. Getz, President
Excel Consulting Ltd.

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