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CoffeeCup Photo Gallery Help Center
Why are my images not showing up?
We have found the most common cause for this is due to the users not uploading the images folder. The program will upload the images folder automatically if the internal FTP is used but if an external FTP program is used, the images folder must be uploaded manually.
Also, make sure the images folder is uploaded to the same folder on the server as contains the Photo Gallery HTML file, or the SWF file will not be able to locate the images.
If you normally upload to a folder on your site called public_html, web, www, etc. the files would go inside this folder. For users of Visual Site Designer, you need to add the folder "My_Homepage_Files" in addition to any previous folders to display the player on any page besides the homepage. This means that some Visual Site Designer users will be uploading to the Initial Host Folder "public_html/My_Homepage_Files".
CoffeeCup Software started in a real Coffee House 1996. Our first program was the HTML Editor. Over the last 10 years we have created a lot more Web Design & Flash Software. Our philosophy has always been to create software and services so you can make better Websites. We are dedicated to helping you by offering extraordinary support so we can succeed together. Consider us a partner and a friend, because we really are about Fresh Software and Warm People.
