Articles tagged “Windows”

How Do I Move My Cart to Another Computer?

If you work on your shop on multiple systems, you will need to copy the data to each computer you work on. To do this, open your existing shop and go to File > Save Shop As . Create a new...

How Do I Back Up My Databases in Website Access Manager?

Backing up your files frequently is always a good call — you never know when a backup might come in handy. If you wish to back up your files for security purposes or to use your saved...

Why Does My System Not Detect a CD-ROM when One is Inserted?

You need to install ASAPI on your computer. You can find more information here.

Vista Isn't Displaying the Files in my Working Folder.

By default, the HTML Editor will save files in the Working folder, which is located at C:\Program Files\CoffeeCup Software\Working . However, Vista may interfere with this process, creating a...

Uninstalling Software

Typically, you can uninstall the software with the uninstaller in the program menu by going to: Start > Programs > CoffeeCup Software > APP NAME > Uninstall If you are having trouble doing it...

I Can't View the Help File.

Note : In HTML Editor version 2009 and later, the .chm help file was replaced with a PDF. To upgrade to the latest version of the HTML Editor, download it from your My Products page . If you...

Cannot Convert Videos

Some users have reported that they are unable to convert videos using CoffeeCup Ad Producer. The problem has to do with a codec installed on the computer that is conflicting with ours. Codec is an...

Uploading Files

Follow these three steps to upload your files to your server: Step 1: Once you are connected to your server, navigate to the folder where you want to store your files. You can do this by...