Articles tagged “Live Chat”

Is CoffeeCup Software Compatible With Windows 64-Bit?

Officially, all of our software is supported under Windows 7, XP, and Vista 32-bit. However, many of our users are able to use the software with Windows 64-bit running in Windows XP...

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Article ID: 617 | Published On: Feb 24, 2009 | 2,098 views | Rated 3 stars by 4 people

Users can't log into your Live Chat.

The only reason we know of for this is that the Admin area is not open on your computer. In order for users to log into your Live Chat, the Admin console must be open and running on your computer....

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Article ID: 333 | Published On: Oct 10, 2005 | 2,982 views | Rated 2 stars by 504 people

Trouble with IIS 6 and Live Chat

If you uploaded the Live Chat files to your server running IIS 6 and have trouble, you will need to contact your host and have them take a look at the IUSR_ACCOUNT. The IUSR_ACCOUNT has to be...

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Article ID: 334 | Published On: Oct 10, 2005 | 2,499 views | Rated 1 stars by 354 people

Cannot Log Into the Admin Area

There are a few reasons why you may not be able to log into the Admin area. 1. You did not upload the files to the exact URL you specified in Step 1 of the setup. If that is the case, the...

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Article ID: 332 | Published On: Oct 10, 2005 | 3,054 views | Rated 1 stars by 331 people

What Are the Limitations of the Trial Version of Live Chat?

The trial version of Live Chat has the same functionality as the registered version. The only difference between the two is that the trial expires after 21 days.

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Article ID: 634 | Published On: Feb 26, 2009 | 744 views | Rated 1 stars by 1 people

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