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I See Strange Characters on My Page when I Preview My Website.

Some of our users have reported that they see strange characters like "Ã¥ fÃ¥" when they preview their webpages. These characters do not appear in the...

I Can't Connect.

If you receive a specific error, refer to the FTP Error Codes article in this Knowledgebase. If not, there are several possible causes for this issue. The best way to determine if the reason you...

Is CoffeeCup Software Compatible With Windows 64-Bit?

The short answer is: yes, 99.9% of the time.  The long answer is this: All of our software is designed to work on Windows 8, 7, XP, and Vista 32-bit and 64-bit systems. However, we...

How Do You Use Free FTP?

Getting Started The first thing you have to do in order to use Free FTP is set up your server profile. You can do this by clicking File > Manage Servers . This will open the My Servers...

The Payments Property in Web Form Builder

You can accept payments in Web Form Builder by enabling the form payments option. You can then configure certain form elements as payment fields. To enable form payments, click the Settings...

What Meta Tags Should I Add to My Website?

There are three main Meta tags that should be in all websites. They are listed below by importance.  Title: What Is The TITLE Element? Towards the top of a webpage's HTML code,...

Chapter 3: Creating a New Webpage

There are three ways to create a new page in the HTML Editor: using the Quick Start Wizard , starting from scratch, using a layout, or using a theme. Quick Links: New Blank Page...

Use Your Own Domain Name for Your S-Drive Site

Did you know that you can purchase a domain name and have it point to your S-Drive site? Following a couple simple steps, you can have this set up and running in a matter of minutes. Purchase a...

What is a WIF File?

WIF is a vector-based image format used exclusively with our nifty Web Image Studio software, and it stands for Web Image Format . It’s not viewable in a browser—and therefore not...

I Receive an Error That Refers to MFC42.dll.

When you receive this error, it means that the version of MFC42.dll on your computer is older than the one installed with the program. For whatever reason, the file is not being updated during...

Uploading Files

Follow these three steps to upload your files to your server: Step 1: Once you are connected to your server, navigate to the folder where you want to store your files. You can do this by...

S-Drive Academy

New to S-Drive? Need help with an S-Drive feature? Just looking for some good ol'-fashioned learning? You've come to the right place! S-Drive Academy is your premier destination...

How Does the Convert Animated GIF to Flash work?

This will convert the animated GIF of your choice to the Flash format SWF. This SWF file can be used in a webpage just like any other SWF file. You can press the "View HTML"...

Adding a Drop-Down List to an HTML Form.

Drop-down lists are slightly different from other HTML form elements in that they present multiple options. This being the case, the HTML Editor contains a special tool for keeping your...

How to Set Up and Test a CNAME Domain with S-Drive

Did you know that you can use your own domain name for your S-Drive Site? It's true! We highly suggest following this simple tutorial to learn how to do it. However, if you just need to...

Using Mouseovers in Visual Site Designer

On a webpage, a "mouseover" is the state of an object when the mouse cursor is hovering over, but not clicking on, an object on the page. Often, that object will change color, position,...

I Get an Error When I Try to Open the Help File.

If you get an error message when trying to open the PDF Help file, it is probably because you don't have a PDF reader installed on your computer. Here's a list of free PDF readers you can...

How Do I Add Custom Dictionaries to the HTML Editor?

To import other language dictionaries into the HTML Editor for spell checking needs, first download the .adm file for the language you want to add from the list below. Save it into C:\Program...

How to Add Flash Objects to Visual Site Designer.

Follow these steps to add a Flash object created in one of our Flash programs ( Photo Gallery , Web JukeBox , etc.) to a Visual Site Designer page. You will need to have both applications open....

Working With Text in Visual Site Designer.

We here at CoffeeCup Software believe in design freedom. That said, there are certain best practices you should follow if you want your website to look its best. This is one of them. The best...

How to Create a Style Sheet.

Style sheets open up a whole new world of customization for HTML. They give you control over characters, words, and lines, and allow you to change things such as the alignment of text, margins,...

FTP Return and Error Codes.

If you experience errors uploading with Direct FTP, you may want to check the access logs on your server for any of the following FTP error codes. 500 Series: The command was not accepted...

Do Customers Need to Register With PayPal to Make a Purchase?

Regardless of whether you are using PayPal Express Checkout or Website Payments Standard, your customers do not need to register with PayPal before they make a purchase. Website Payments...

Responsive Content Slider

Create Responsive Slideshows and Presentations Direct from the CoffeeCup labs is Responsive Content Slider. This app gives you the ability to combine pictures, text, buttons, icons and...

How to Create a Custom Toolbar.

Everyone loves a toolbar. Why spend time digging around in menus when you can accomplish a task with the click of a button? Well, with the HTML Editor's customizable interface, you can get...

How to use CSS Display Properties in Responsive Layout Maker

Display Properties are used for controlling the way elements flow within your layout. All elements have a default display depending on what type element it is. Usually this is block or inline....

How to edit a website created with Responsive Layout Maker

We all know that designing a website can be time consuming and labor intensive and developing a responsive website can be even more challenging. There are so many different variables to a...

How Do I Turn On the Word Wrap Feature?

To turn on the Word Wrap feature, go to View > Toggle Word Wrap or click the Edit Display icon in the Code Editor toolbar (it's the second-to-last one on the right) and select...

Chapter 2: Using Elements for Content-Driven Responsive Layouts

Populating the layout design with content elements This part of the application is so intuitive that it barely needs any explanation. Simply decide on your content needs, drag them on your...

Adding an Image to Your Page

There are two different methods of adding an image to your page: Using the Insert Image window and using the Resource browser. The Insert Image window is a good choice if you want to specify image...