CC Photo Gallery Crashes in Chrome and Not Viewable in Some Expl

Home » Forums » Website Design and Development » CC Photo Gallery Crashes in Chrome and Not Viewable in Some Expl


Registered User
14 posts

I've got a very unhappy client who I have created a photo tour for on the front page of his site using CC Photo Gallery. While I can see this tour in my version of Explorer, he cannot and other people he knows cannot. (Some kind of error that he can't explain...)

My version of Chrome does crash every time, however.

Any ideas?


VP of Product Development
25,031 posts
Online Now

Please see this forum post:

http://www.coffeecup.com/forums/photo-g … -resolved/

~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480

"Want to update your website from anywhere? Check out our new free service, S-Drive Streams. Visit http://www.coffeecup.com/sdrive for more information."


Registered User
14 posts

Yeah, no...

I didn't use a theme.

Someone else suggested I make sure I was using the newest version, so I checked and found that I had 5.93, so I downloaded the current version and installed it.

I then opened the photo gallery in v5.94, uploaded it and replaced the code on the Web page with the new code.

And guess what? Chrome now shows the page correctly without crashing, but Explorer no longer shows any text--only lines, images and the photo gallery. Now my client is raving mad...

Next?


VP of Product Development
25,031 posts
Online Now

A B wrote:
Yeah, no...

I didn't use a theme.

Someone else suggested I make sure I was using the newest version, so I checked and found that I had 5.93, so I downloaded the current version and installed it.

I then opened the photo gallery in v5.94, uploaded it and replaced the code on the Web page with the new code.

And guess what? Chrome now shows the page correctly without crashing, but Explorer no longer shows any text--only lines, images and the photo gallery. Now my client is raving mad...

Next?

Can you post a link ;) ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480

"Want to update your website from anywhere? Check out our new free service, S-Drive Streams. Visit http://www.coffeecup.com/sdrive for more information."


VP of Product Development
25,031 posts
Online Now

A B wrote:
www.charlescarterrealty.com


I see no Photo Gallery at http://www.charlescarterrealty.com/ ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480

"Want to update your website from anywhere? Check out our new free service, S-Drive Streams. Visit http://www.coffeecup.com/sdrive for more information."


VP of Product Development
25,031 posts
Online Now

A B wrote:
www.charlescarterrealty.com


Your contact form is also broken. You did not upload the files:

http://www.charlescarterrealty.com/contact_form.xml
http://www.charlescarterrealty.com/contact_form.php
http://www.charlescarterrealty.com/contact_form.swf ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480

"Want to update your website from anywhere? Check out our new free service, S-Drive Streams. Visit http://www.coffeecup.com/sdrive for more information."


Registered User
14 posts

Well, I don't know what you do see, but assuming there is some reference point remaining, it would be in the upper right of the box in the center of the screen.

The fact that you don't see it makes the situation that much worse...

I'll attach a few screen shots in a minute.


VP of Product Development
25,031 posts
Online Now

A B wrote:
Well, I don't know what you do see, but assuming there is some reference point remaining, it would be in the upper right of the box in the center of the screen.

The fact that you don't see it makes the situation that much worse...

I'll attach a few screen shots in a minute.


I see what you did now. Yes, it loads fine for me here in IE and FireFox. You have many other issues though on your Website. Lots of broken links.


Attachments:
~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480

"Want to update your website from anywhere? Check out our new free service, S-Drive Streams. Visit http://www.coffeecup.com/sdrive for more information."


Registered User
14 posts

I don't know how they weren't uploaded.

Having trouble getting the Explorer screen shot below 100k so I can attach here. Take a look at the Chrome screen shot while I hack at it.
Attachments:

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.