WAM not functional - Post ID 252074

User 2796777 Photo


Registered User
2 posts

I installed WAM and tested the php capability on my site (reported version 5.3.29). I created a folder named "CustomerSupport" and added a user with permissions to this folder. I then uploaded to server and see it was uploaded ok (results below). When I navigate to the CustomerSupport folder I just get a 404 page not found error instead of prompt for password. The folder is definately on the site and has some content (I see it in WAM and in Filezilla)

Result from Upload....
Uploading Password File...
TYPE A
200 Switching to ASCII mode.
PASV
227 Entering Passive Mode (202,124,241,217,119,218)
STOR //.htpasswd
150 Ok to send data.
226 Transfer complete.
PASV
227 Entering Passive Mode (202,124,241,217,119,220)
LIST /error-docs/
150 Here comes the directory listing.
226 Transfer done (but failed to open directory).
RMD /error-docs/
550 Remove directory operation failed.
PASV
227 Entering Passive Mode (202,124,241,217,119,224)
NLST //.htaccess
150 Here comes the directory listing.
226 Directory send OK.
PASV
227 Entering Passive Mode (202,124,241,217,119,226)
NLST //.htaccess
150 Here comes the directory listing.
226 Directory send OK.
SIZE //.htaccess
213 468
PASV
227 Entering Passive Mode (202,124,241,217,119,228)
RETR //.htaccess
150 Opening BINARY mode data connection for //.htaccess (468 bytes).
226 Transfer complete.
Successful download of previous .htaccess file.
TYPE A
200 Switching to ASCII mode.
PASV
227 Entering Passive Mode (202,124,241,217,119,232)
STOR //.htaccess
150 Ok to send data.
226 Transfer complete.
PASV
227 Entering Passive Mode (202,124,241,217,119,234)
NLST /CustomerSupport/.htaccess
150 Here comes the directory listing.
226 Directory send OK.
PASV
227 Entering Passive Mode (202,124,241,217,119,236)
NLST /CustomerSupport/.htaccess
150 Here comes the directory listing.
226 Directory send OK.
SIZE /CustomerSupport/.htaccess
213 259
PASV
227 Entering Passive Mode (202,124,241,217,119,240)
RETR /CustomerSupport/.htaccess
150 Opening BINARY mode data connection for /CustomerSupport/.htaccess (259 bytes).
226 Transfer complete.
Successful download of previous .htaccess file.
TYPE A
200 Switching to ASCII mode.
PASV
227 Entering Passive Mode (202,124,241,217,119,242)
STOR /CustomerSupport/.htaccess
150 Ok to send data.
226 Transfer complete.
QUIT
221 Goodbye.
Disconnected.

Upload Complete!
User 103173 Photo


VP of Software Development
0 posts

Please head over to https://www.coffeecup.com/help/myroom/opentopic/ and open a support ticket and one of our techs can help you out. Just
be very specific as to what the issues you are having so that we can resolve this quickly for you.
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