Hello all!
I recently decided to try out Webcam v4.0 - downloaded the trial and installed it, and I must say it looks impressive. The UI is great, and it functions well for the most part. I'm having a problem though and was wondering if anyone else has run into this. The program starts and functions fine, but when I attempt to close it I get an error msg "invalid floating point operation". I can click OK and the window closes, but I have to manually kill the VidCam process, as the tray icon no longer responds to mouse clicks. Here's my system, if anyone has any ideas let me know!
Windows Vista Ultimate x64 SP1
Intel Core2Duo E6750 @ 3.2GHz
MSI P35 Neo2-FR Motherboard
4GB (2 x 2GB) OCZ DDR800
GeForce 8800 GTS 640MB
GeForce 6600 GT 128MB
Audigy2 ZS Platinum
Logitech QuickCam Communicate Deluxe
Everything is updated with the most recent driver revisions.
Thanks!
jason
Trial User
1 post
Abraham De La Garza
Customer Support Specialist
51 posts
I see you are running in a 64bit environment. We've had other users report issues with other programs since our software is not 64bit compatible at this time. Have you tried installing the software in safe mode to make sure no other programs are conflicting with the install process?
~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Abraham
CoffeeCup Software Inc.
An Internet 500 Company
http://www.coffeecup.com
Abraham
CoffeeCup Software Inc.
An Internet 500 Company
http://www.coffeecup.com
Paul Harruff
Registered User
6 posts
Hello there
I am have the same problem, I am running Windows Vista 32 bit and get the same error.
Hetzer "You are coming to a sad realization cancel or allow?"
I am have the same problem, I am running Windows Vista 32 bit and get the same error.
Hetzer "You are coming to a sad realization cancel or allow?"
Paul Harruff
Registered User
6 posts
Hello there,
I just thought it would a good idea to let you know I think the Webcam software and Windows Vista may cause problems. I was using it on my laptop and the same error came up and had to do a reboot. now my laptop will not boot in to windows. looks like something has gone wrong in the boot config and the Windows repair can't fix the problem. Looks like I am going to get to do a reload of my OS tonight.
Hetzer "You are coming to a sad realization cancel or allow?"
I just thought it would a good idea to let you know I think the Webcam software and Windows Vista may cause problems. I was using it on my laptop and the same error came up and had to do a reboot. now my laptop will not boot in to windows. looks like something has gone wrong in the boot config and the Windows repair can't fix the problem. Looks like I am going to get to do a reload of my OS tonight.
Hetzer "You are coming to a sad realization cancel or allow?"
Paul Harruff
Registered User
6 posts
Hello there,
I did a reload on my laptop this weekend to check and see if there was a problem with my computer. Installed all of my drivers and setup my webcam to give CoffeeCup WebCam a clean system to run on. The program started fine and gave me no problems setting up to send to the web. but I did still get the "invalid floating point operation" when I try to close the program. here is the setup of the laptop I am using.
Acer Aspire 9410-2028 with a Intel Dual-Core 1.73GHz cpu
2 Gigs of Ram
120 Gig hard drive
Windows Vista Ultimate 32bit
so far I have not had to reload again.
Hetzer "You are coming to a sad realization cancel or allow?"
I did a reload on my laptop this weekend to check and see if there was a problem with my computer. Installed all of my drivers and setup my webcam to give CoffeeCup WebCam a clean system to run on. The program started fine and gave me no problems setting up to send to the web. but I did still get the "invalid floating point operation" when I try to close the program. here is the setup of the laptop I am using.
Acer Aspire 9410-2028 with a Intel Dual-Core 1.73GHz cpu
2 Gigs of Ram
120 Gig hard drive
Windows Vista Ultimate 32bit
so far I have not had to reload again.
Hetzer "You are coming to a sad realization cancel or allow?"
Tom
Temporary User
5,410 posts
Sounds like a coding runtime error to me.
CoffeeCup... Yeah, they are the best!
kydwnas
Trial User
1 post
Sounds like webcam doesnt like vista sp1 and coffeecup doesnt do anything about it?
Paul Harruff
Registered User
6 posts
Hello there
I am guessing there is no answer for this problem yet. A we are looking in to this would be nice. but maybe I am asking for to much.
Hetzer "You are coming to a sad realization cancel or allow?"
I am guessing there is no answer for this problem yet. A we are looking in to this would be nice. but maybe I am asking for to much.
Hetzer "You are coming to a sad realization cancel or allow?"
BillR
Senior Advisor
3,144 posts
This is a member supported forum, and if you want a reply from CoffeeCup, you should open a support ticket. The replies to your support tickets are here on the CoffeeCup website, at the logged in support page.
Bill R.
First Baptist Church
Brighter Day Charities
Roberson Family
First Baptist Church
Brighter Day Charities
Roberson Family
jeff simpson
Trial User
8 posts
well you have 2 flags that are going to work against you...
your running a 64 bit OS,, and vista may not like this program. but your biggest flag plain and simple your running a 64 bit operating system
your running a 64 bit OS,, and vista may not like this program. but your biggest flag plain and simple your running a 64 bit operating system
Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.
