Keep getting access denied errors.

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Dec 20th, 2011 at 11:51 PM

Jim Manning
Registered User
214 posts

Keep getting errors and Jukebox will not open.

I tried Run as Admin and compatibility mode and it still happens.

I have Windows 7 64 bit.

Here are 2 screen shots:
Attachments:
Dec 20th, 2011 at 11:52 PM

Jim Manning
Registered User
214 posts

Other screen shot:
Attachments:
Dec 21st, 2011 at 06:23 AM

Eric Rohloff (Rolly)
Senior Advisor
5,353 posts
Online Now

Is this a fresh install? Did you try downloading the program again? I can't hear what I'm looking at when it's so easy to overlook something I'm not looking for.
Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
Dec 21st, 2011 at 08:08 PM

Jim Manning
Registered User
214 posts

I removed it and re installed and the same issue is there :(
Dec 21st, 2011 at 08:08 PM

Eric Rohloff (Rolly)
Senior Advisor
5,353 posts
Online Now

Did you try downloading a new copy? I can't hear what I'm looking at when it's so easy to overlook something I'm not looking for.
Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
Dec 21st, 2011 at 08:59 PM

Jim Manning
Registered User
214 posts

"I removed it and re installed and the same issue is there :( "

Yes.
Dec 21st, 2011 at 09:04 PM

Eric Rohloff (Rolly)
Senior Advisor
5,353 posts
Online Now

Just to clarify.
You download a new copy from Coffeecup first then reinstalled.:)
https://www.coffeecup.com/help/myproducts/
also is your flash up to date?
http://get.adobe.com/flashplayer/
Try rebooting.:) I can't hear what I'm looking at when it's so easy to overlook something I'm not looking for.
Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
Dec 21st, 2011 at 09:19 PM

Jim Manning
Registered User
214 posts

I removed the program, then ran a reg cleaner per CC instructions, then installed the program again.

Same issue.

Also have the same problem with Photo Gallery, and Ad Producer as well as Web Jukebox. All 3 programs have a "tip" pop up before the program is usable, and all 3 have the same errors. My other CC programs with no "tip" pop up work fine.

Yes I re booted.
Dec 21st, 2011 at 09:25 PM

Eric Rohloff (Rolly)
Senior Advisor
5,353 posts
Online Now

Are you running any antivirus?
It sounds like you have a corrupt file on your windows system. I would open a support ticket.:)
https://www.coffeecup.com/help/myroom/opentopic/ I can't hear what I'm looking at when it's so easy to overlook something I'm not looking for.
Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
Dec 21st, 2011 at 09:28 PM

Jim Manning
Registered User
214 posts

I did, see above info on registry cleaner, etc.

Will let everyone know what happens.

Thanks.

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