Unable to Open .wifs


Registered User
50 posts

Scott Swedorski wrote:
Gigi wrote:
Hi everyone :)

I am having trouble with knowing how to use the .wisp images under Web Image Studio.

I purchased a special offer pkg of images back in Nov 2011 and currently trying to use them but no success.

Now I've just received another NICE email in regards to another pkg of images which I am interested in :), but before I purchase anymore I want to see just how GREAT these are.

How do I retrieve these images onto Web Image Studio ? I ask this because I tried using the OPEN option and I cannot see any of the .wisp files even with creating a new folder, etc. Sorry....but I feel like I'm stuck in a mud-hole in trying to find figure this out. :-/

I greatly appreciate any help that can be offered. :)

Just double-click on the .wisp file and it will self-install. Pretty easy right? :)



Thanks Scott .........it worked. LOL ::D


Registered User
7 posts

I cannot get web image studio to do anything at all - open a file, create a file, anything?


VP of Software Development
24,735 posts
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Jonathan Purchase wrote:
I cannot get web image studio to do anything at all - open a file, create a file, anything?

Why can't you Jonathan? What error are you getting? Please be specific so we can help you out. ;)
"Do you want to make cool responsive website layouts? Check out Responsive Layout Maker Pro and start creating your own responsive layout design now at at http://www.coffeecup.com/responsive-layout-maker-pro/ "


Registered User
7 posts

I wish I could help by being more specific but there are no error mesages. The software just doesn;t do anything. It loads up OK but you cannot open anything - even the examples. You cannot create anything - I tried to insert a simple shape - nothing. It's obviouly not a widespread problem, but it is a problem for me. What did I do wrong?


Senior Advisor
12,231 posts
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Jonathan, Try downloading the program again and reinstalling.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/


Registered User
7 posts

Ok just downloaded and done a clean install. I am using the trial version 1 build 3348.

I start the application. Get a blank pallet so go to open one of the files in teh examples directory. (background_notepad.wif) then the dragon appears and ask me what I want to do so again I select open the same file but nothing opens. Still left with a blank pallet.

So I try to add an image - still a blank pallet.

No matter what I do - blank pallet????

When I know it does what I want I will upgrade from the trial version.


Senior Advisor
12,231 posts
Online Now

What happens when you click on Add Image at the top of the design screen?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/


VP of Software Development
24,735 posts
Online Now

What you are describing sounds like a bad install. What I would like you to first do is uninstall the version you have now and then download the software again from our website.

Hopefully this has fixed your issue. If it does not, then we need to get our hands a bit more dirty.

Follow these steps:

1. Uninstall the software.

2. You will need to visit this site (http://www.ccleaner.com/), and download the free version by following the download links, then install it onto your computer. Now you will need to run the application and select the Registry tool on the left, then scan for issues. Next you will need to click "Fix selected issues" and do not back up the changes to the registry. Then click on the option to fix all selected issues.

3. Reboot

4. Repeat step 2 to make sure all issues were fixed. If new issues were found, reboot one more time.

We now need to manually uninstall the version of Flash you have:

1. Visit this site and follow the instructions for uninstalling the Flash player you have installed on your system: http://kb.adobe.com/selfservice/viewCon … d=tn_14157

2. Restart your computer

3. Go to adobe.com and download and install the new version of the Flash player

Now we need to make sure .NET is installed:

1. Go to http://www.microsoft.com/download/en/details.aspx?id=21 and download dotNetFx35setup.exe and install it.

2. Reboot.

Now we are going to clear out all Windows Temp files:

Windows XP: Go to the Start Menu > Run and type %TEMP% and hit enter. I want you to select all the files and delete them. You may get a warning on one or two files that you cannot delete them, but that is ok.

Windows Vista/7: Go to the Start Menu and in the white box type %TEMP% and hit enter. I want you to select all the files and delete them. You may get a warning on one or two files that you cannot delete them, but that is ok.

Now it's time to re-install the software

1. Download the latest version again from our website.

2. Install Web Image Studio

With any luck, you should now be good to go! :)
"Do you want to make cool responsive website layouts? Check out Responsive Layout Maker Pro and start creating your own responsive layout design now at at http://www.coffeecup.com/responsive-layout-maker-pro/ "


Senior Advisor
12,231 posts
Online Now

Wow! Scott how many hours did it take to type all that?;):)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/


Senior Advisor
2,174 posts

Eric Rohloff (Rolly) wrote:
Wow! Scott how many hours did it take to type all that?;):)


He couldn't have... There aren't enough typos :D
Living the dream, stocking the cream :D

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