hello everyone
in web form builder, i have set my saving data option to tick "save to text file" with default file name "form-results.csv"
after publishing the form and making some form entries, i load my direct FTP software and look in the storage folder. the folder is just empty though, there is no csv folder or subsequent csv file
am i missing a step here?
many thanks in advance for any help
Paul Iannella
Registered User
6 posts
Eric Rohloff
Senior Advisor
20,188 posts
Is the csv folder inside the the exported files that the form builder generates?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Paul Iannella
Registered User
6 posts
hi Eric, can you advise on how I would check that please?
Eric Rohloff
Senior Advisor
20,188 posts
Look inside the exported files under
myformname_exported/myformname/storage/csv
myformname_exported/myformname/storage/csv
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Paul Iannella
Registered User
6 posts
I exported the form and found that yes there is a csv folder within the storage folder, although no file in there at this stage other than .htaccess
Eric Rohloff
Senior Advisor
20,188 posts
Try putting a empty html page in that directory an upload it to your server and test your form again.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Paul Iannella
Registered User
6 posts
thanks Eric. I'll try and find out how to do it that way. In my case, I have just been publishing my web form via the Web Form Builder software. I have not been uploading any files and just using the S-Drive dashboard
Eric Rohloff
Senior Advisor
20,188 posts
S-drive doesn't allow the csv data storage. You have to go to your dashboard on your CC account to view the data.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Paul Iannella
Registered User
6 posts
thanks. I guess that explains it. when I try to export the form I have built in the web form builder software, and then upload there are a number of errors due to .php files not being support for upload. then when I view what the form now looks like, its much more lo-fi and poorly formatted etc. is that because the .php files are not present? if this is the intended outcome, this seems to be a significant shortcoming of this software
Scott Swedorski
VP of Software Development
0 posts
Paul Iannella wrote:
thanks. I guess that explains it. when I try to export the form I have built in the web form builder software, and then upload there are a number of errors due to .php files not being support for upload. then when I view what the form now looks like, its much more lo-fi and poorly formatted etc. is that because the .php files are not present? if this is the intended outcome, this seems to be a significant shortcoming of this software
thanks. I guess that explains it. when I try to export the form I have built in the web form builder software, and then upload there are a number of errors due to .php files not being support for upload. then when I view what the form now looks like, its much more lo-fi and poorly formatted etc. is that because the .php files are not present? if this is the intended outcome, this seems to be a significant shortcoming of this software
You do not upload your form to S-Drive. You use the Publish Toolbar Icon instead.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.
