saving results to csv file


Registered User
3 posts

I manually FTP my form files to my web server. On one form, I'm trying to save the results to a CSV file called registrations.csv. I've created an empty file with that name, but when I try to submit a form, I get the error message:

Your form could not be submitted for the following reason(s):
Failed to record the data because the server is too busy or doesn't have write permission.


I've tried setting the permissions to 666 and 777 without success. Any idea what I could be doing wrong? If I remove the settings for saving to a file, the form submits and emails the results. But it doesn't work if I have instructions in the settings to save to the CSV file.


Senior Advisor
1,625 posts

Can we have a link to the site in question please. :D
"An Apple doth not fall far from its tree, yet an orange does."

https://lbwebsitedesign.com - Responsive Web Design & Web Hosting Services.
http://helpsite.sirage.com - HTML5, CSS3 and CC Help Video Blog.


Senior Advisor
13,307 posts
Online Now

I think it saves the file in a folder named csv under the storage directory in your form folder. What did you enter for the csv file name in WFB?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/


Registered User
3 posts

Eric Rohloff (Rolly) wrote:
I think it saves the file in a folder named csv under the storage directory in your form folder. What did you enter for the csv file name in WFB?


Ah - i just gave it a file name of registrations.csv

When I told it the file location was /reg/storage/csv/registrations.csv and removed the empty file that I created there it seems to work.

Thanks for prompting me to look in the correct spot for that. I might actually get some sleep tonight.


Senior Advisor
13,307 posts
Online Now

Me to. Glad it worked.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.