No notification Emails all of a...

User 1222433 Photo


Registered User
64 posts

Over the last few weeks it seems this software is no longer sending notification emails when someone fills out forms on my website, it was working fine before and nothing has changed on my server.
Anyone else having problems? I am using Godaddy Linux...
I did send a support request to Coffeecup nearly 2 weeks ago with a sample of my form config files, unfortunately i am yet to receive a reply, so i thought i would ask you guys if you have any wisdom to share...
I have attached a sample of one of my forms...
Thank you for any input guys
Ryan
Attachments:
User 187934 Photo


Senior Advisor
20,190 posts
Online Now

Hi Risey,
Can you share a link to your form?
Try uploading your form to S-rive and testing.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 1222433 Photo


Registered User
64 posts

Hi there Eric, yes one example would be this page http://photoeditme.com/#xl_xr_page_full%20makeover (it will load home page first then it will go to the makeover page). Launch order form top left...
Cheers
Ryan
User 187934 Photo


Senior Advisor
20,190 posts
Online Now

Try removing the spaces from the form name.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 1222433 Photo


Registered User
64 posts

Hi again Eric, spaces would cause problems?

Cheers
Ryan
User 1222433 Photo


Registered User
64 posts

You mean then name of the folder, for example if its OBJECT REMOVAL, just change (save it) it as one name? sorry but i am dumb lol
User 1222433 Photo


Registered User
64 posts

Just updating here to save time, i changed the file name to one name for one form as an experiment, 'object removal' changed to 'objectremoval'. Still no joy, it is sending an instant email to the person filling the form, nothing to me lol...
Do you know any other applications similar to Webform i could purchase ?

Cheers
Ryan
User 187934 Photo


Senior Advisor
20,190 posts
Online Now

When you save your form save it as Full_Makeover not Full Makeover then repaste the embed code that the form builder provides and publish the changes.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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