Insert plain text into From field of...

User 220793 Photo


Registered User
1 post

Hi. I have one problem and one issue.

Problem: I create a form and configure the Confirm email with a From: = support@domain.com and the form behaves properly (I am taken to a confirmation page and emails are sent). But when I receive the Confirm email, the From: line reads "support". Everything including and following the '@' is missing. I need, at a minimum, the entire email address of support@domain.com to appear in the From: line.

Issue: I would like to configure the From: = Technical Support <support.domain.com>, as shown in a KB article on the Responsive Form Designer. When I do this, the form fails to process - I am left with a blank page and no emails are created.

Please advise. Thank you.
User 187934 Photo


Senior Advisor
20,188 posts
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Hi Richard,
Did you try removing the spaces from the email setup?
Technical_Support<support.domain.com>
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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