How do I get the save data to CSV to work on a "manual" server?
I tested on one and the form would throw errors about not having permissions.
I tested on another and am not seeing any errors, nor a CSV file anywhere.
The box is checked in form settings, and a file name has been provided. Just not seeing any results of this option - nor am I sure where I should be looking.
Do I need to create the file and assign permissions? Anything else I need to do to make this work?
Charles Lacy
Registered User
3 posts
Scott Swedorski
VP of Software Development
13,674 posts
Online Now
What is going on here is your permissions on your sever are incorrect. Over FTP, locate the storage folder and change the permissions to 755 for that folder and all folders under it.
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Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
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Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
Charles Lacy
Registered User
3 posts
That was it - all questions answered. Thanks.
Steven Love
Registered User
10 posts
If you make your form work with .CSV file, how does my client retrieve the information from the form I made on there site? I bought this program to setup forms but I can't afford $24.95 /month for mre than 25 forms and I need the client to retrieve the info for their form only not every form I creted in S-Drive. I use a GoDaddy linux server, can someone explain what exactly I should be doing here? I'm lost at this point.
Scott Swedorski
VP of Software Development
13,674 posts
Online Now
Steven Love wrote:
If you make your form work with .CSV file, how does my client retrieve the information from the form I made on there site? I bought this program to setup forms but I can't afford $24.95 /month for mre than 25 forms and I need the client to retrieve the info for their form only not every form I creted in S-Drive. I use a GoDaddy linux server, can someone explain what exactly I should be doing here? I'm lost at this point.
If you make your form work with .CSV file, how does my client retrieve the information from the form I made on there site? I bought this program to setup forms but I can't afford $24.95 /month for mre than 25 forms and I need the client to retrieve the info for their form only not every form I creted in S-Drive. I use a GoDaddy linux server, can someone explain what exactly I should be doing here? I'm lost at this point.
You would have to provide them with FTP access to your server to access the CSV file or you could just email it to them weekly/daily etc.. ~_~_~_~_~_~_~_~_~_~_~_~_~_~_~_~
Scott A. Swedorski - VP of Product Development
CoffeeCup Software Inc.
Phone: 678.495.3480
Jaime Golding
Registered User
7 posts
Could this be done with htaccess, so that a hyperlink & password would allow download?
I've just tried using code from the coffeecup htaccess pdf guide, but I can't get it to work... Jai
I've just tried using code from the coffeecup htaccess pdf guide, but I can't get it to work... Jai
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